Logistics Coordinator / Administrative Assistant

Juline A. Thompson

*** ********** ***, *********** ** 30281 • ***************@*****.***• 404-***-****

SUMMARY OF QUALIFICATIONS

Proven track record of researching, organizing and analyzing data

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Experienced Service Representative

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Experience with many work related operating systems (famous, true shot,etc)

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Expert at developing long term business relationships with customers and suppliers.

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Experienced in rate negotiation.

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Established leadership skills by coaching and training new hires.

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Ability and extensive experience in working in a fast paced environment. (24 hour a day, 7

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day a week produce warehouse).

Ability to work under minimal supervision

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Self starter

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PROFESSIONAL EXPERIENCE

LOGISTICS COORDINATOR March/2008 – December/2014

CH ROBINSON, INC. Atlanta, GA

First point of contact with Customers, Suppliers, Drivers, Dispatchers and Brokers in the facility

Build loads then schedule with vendors communicate to distribution back haul pick up appointments

Confirm prior day pick ups reschedule if necessary

Respond to receiving inquiries, update code vendors

Bill shipments, coordinate trace shipments when required. assist with inventory when required

Serve as liaison between merchandising regional logistics team

Track, allocate and report receivables from warehouse service center customers (over 3 million

annually). TMS and EDI knowleddge.

Coordinate same day and demand status pickups communicate to inbound planner any action

required

Decide if claim is freight or supplier gather proper documentation, collect loss from carrier or

supplier

Perform all duties in accordance with accepted current standards and will perform other duties as

deemed necessary by management to meet departmental company objectives

Update freight rates on a weekly basis

Run fuel surcharge update weekly

Monitor loser loads, load fill, customer pick up logistics earned income

Assist in outbound freight if transportation department does not have trucks to deliver

Oversaw and coordinated all office functions: preparing correspondence, expense reports, placed

orders with suppliers, misc. excel reports, copier projects, mail handling, and data base management

Payables and Receivable’s; responsible for the application, reconciliation and approval of over 2

million dollars annually in payables from 3rd party warehousing, inspection services, Labor staffing

and material suppliers. Quarterly P & L review.

First point of contact with Customers, Suppliers, Drivers, Dispatchers and Brokers in the facility

CUSTOMER CENTER REPRESENTATIVE August/2005- March/2007

AMERICAN EXPRESS Miami Lakes, FL

Worked in fast paced, structured call center environment.

Grew and nurtured customer relationships on each and every call that result in measurable

corporate client experiences.

Documented necessary account information and offer solutions that benefit the customer.

Maintained acceptable performance standards, including effectiveness, efficiency and

quality.

ASSISTANT CLOSING COORDINATOR May/2001- November/2005

LOWELL HOMES Miami, FL

Presented prospects with proposals and illustrations from a product portfolio that included

contracts both proposed and executed, surveys as well as elevation certificates and all other

reports and matters concerning the project.

Independently researched matters for designated projects.

Performed word processing, database, Power Point and spreadsheet and duties as required.

ADDITIONAL EXPERIENCE

Staffing Coordinator, Kelly Services, Miami Lakes, FL June/2000 – January 2001

Administrative Assistant, Career Xchange, Miami, FL Mar/1999 Mar/2000

Office Manager, Davis Auto Parts, Bronx, N.Y. Jan/1996 Mar/1999

EDUCATION AND TRAINING

BACHELOR OF ARTS 2010

Fort Lauderdale, FL

KEISER UNIVERSITY

Concentration: Human Resource Management

ASSOCIATES OF ACADEMIC SCIENCE 2003

Fort Lauderdale, FL

KEISER COLLEGE

Major: E- Commerce Technology

COMPUTER SOFTWARE SKILLS

Outlook; Microsoft Office Suite (all software programs), Famous, True shot, TMS

(Transportation Management System), EDI (Electronic Data Interchange)

REFERENCES

Available upon request

Contact this candidate