Customer Service Sales
Resume:
Andrew Darling
Mt. Pleasant, MI 48858
******.*.*******@*****.***
Objective
To enter into a working environment for a business whom I share similar standards
with, in which I would consider myself highly useful if given the opportunity.
Education
Central Michigan University
B.A. Spanish
Experience
Delivery Driver
Insomnia Cookies Mt. Pleasant, MI 08/11/2014-Present
Deliver cookies quickly
Engage customers upon arrival and practice excellent customer service
Front Desk Agent
Mt. Pleasant Comfort Inn & Suites Mt. Pleasant, MI 01/15/2014-06/04/2014
Answer phone, take reservations, handle guest requests and complaints
Heavy computer usage, cash handling, daily financial filing, sales
Critical thinking, active listening
Provide extraordinary customer service
Accomplishments: Regularly ranked #1 employee for customer service and phone
skills, re-wrote the employee training booklet, received only scores of 90-100% on
customer satisfaction surveys
Skills
Communication
Employs effectual non-verbal and verbal communication in daily work and life
Effectively conveys information in both written and verbal forms
Has taken many courses on both interpersonal communication and public speaking
Computer/Technical Literacy
Comfortable with all forms of Microsoft Office
Astounding user of Google search engine and Gmail
Some experience in coding
Activities
Spanish Club, Men's Ultimate Frisbee, Fish n Chips Men's A Cappella
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