Registered Nurse Medical
Resume:
JEANNE LOVGREN, RN
LICENSED IN MN AND CA
*********@*******.***
Objective:
I am actively seeking a telecommuting case management or utilization review nursing
position. I am skilled at telephonic assessment, and case management. I have
experience and am comfortable working from a virtual desktop and charting from
remote locations.
In addition, I have extensive RN experience in chronic and acute care on adult,
adolescent, open and locked mental illness, and chemical dependency units.
I have worked in clinics and hospitals in a variety of medical units.
I also have extensive clinic and hospital telephonic triage and nurse advice experience.
Experience:
Preferred One Insurance Company Golden Valley, MN
Complex Case Manager (Remote and In-Office RN)
MAY 2013 TO PRESENT
● Managed Telephonically, Complex Case Management for members with medical, mental
health, and chemical dependency diagnoses.
● Conducted Phone Nursing Assessment
● Competent with medical software
● Completed Cases Efficiently and Effectively
● Developed a Positive Rapport with Patients/Clients
● Worked as Part of a Health Care Management Team
UNIVITA Eden Prairie, MN
Care Coordinator Supervisor ( REMOTE TELEPHONIC, REGISTERED NURSE)
May 2003-March 2013 (9 years 10 months)
● Managed Home Care for Long Term Health Care Clients.
● Conducted Telephonic Health Care Management and Assessment.
● Directed Phone Nursing Assessments with Clients
● Developed a Positive Rapport with Patients/Clients.
● Responsible for Documenting Reports and Assessments into Specific Medical Software
Programs
Forest Lake Independent School District ISD 831 Forest Lake, MN
Registered Nurse, RN SPECIAL EDUCATION
May 1998-May 2003 (5 years)
● Responsible for direct nursing care of medically fragile students at the elementary and
junior high levels.
● Chart, document, and relate appropriate information to staff, parents.
Lovgren 2
● Provide information for medical assistance reimbursement.
Fairview Lakes Regional Health Care Center Wyoming, MN
Registered Nurse Telephonic Triage/Nurse Advice Line
May 1995-May 1998 (3 years)
Telephone triage and assessment of patients and clients of all ages, in a large regional
health care system.
Daily use of computer office and medical documentation software
TRIAGE REGISTERED NURSE
Forest Lake Doctor’s Clinic ALLINA Forest lake, MN
May 1994-May 1995 (1 year)
Telephone triage and assessment of patients in a family practice clinic setting.
Daily use of computer office and medical documentation software.
Relate information to physicians.
Provide direct patient care as needed.
EDUCATION
Nursing degree from North Hennepin College
Brooklyn Center MN
Continual medical and professional training
BLS training
ADDITIONAL SKILLS
● Home care case management
● Medical triage, patient care, and assessment.
● Psychiatric and MI nursing experience.
● Chemical Dependency nursing experience.
● Telephonic assessment and triage.
● Medical software experience.
● Computer office software experience.
PROFESSIONAL REFERENCES:
AVAILABLE ON REQUEST
Contact this candidate