Customer Service Representative

Ms. Liezl C. Bondoc

R.V. Villaroman St. De Joya Bayview Subdivision

Batangas City

+639*********

Email: *********@*****.***

Passport ID: EC2927584

Date of birth: May 11, 1986

Place of birth: Batangas City Age: 28

Civil status: Married

POSITION DESIRED:Admin Assistant/ Receptionist/ Secretary or any

Skills

• Computer Literate ( Microsoft Office Word, Excel & Power point)

• System Knowledge- Experience in network troubleshooting (IPV4 and IPV6), preparing and

analyzing reporting data for management accurately and to timescales.

• CSAT (Customer Satisfaction) report to find appropriate resolutions, efficiencies and high level

of quality of the company.

• Team Player and Approachable Support- Assisting technical agents in second level network

facility in internet connection problem.

Full Education

Date from- To School & Address Qualifications & Grades

1993 – 1999 St. Bridget’s College Primary Level (Grade School)

M. H. Del Pilar St. Batangas City

1999 – 2003 De la Salle Lipa Unified School Secondary Level (High

School)

Lipa City, Batangas

2003 – 2008 Southeast Asian College Inc. Tertiary Level: B.S. Nursing

Formerly UNITED DOCTORS

MEDICAL CENTER

Quezon City

Full Employment History

Date from- To/ Reason Name & Company address Job title

Nov. 07, 2012 – Jan. 02, 2015 Convergys Technical Service Representative

(Resigned) World Wide Corporate Center (PROGRAM ADMIN/ Secretary)

Shaw Boulevard

Mandaluyong City, Manila PH

Feb. 16, 2012 – Mar. 19, 2012 Charter International Inc. Admin Assistant/ Document Controller

(End of Contract) Head Office

Ortigas

Aug. 22, 2011– Jan 21, 2012 SM Mart Inc. Counter Checker

(End of Contract) Department Store

North Edsa

1st Level, Bonifacio Technology

Jan. 26 – Feb. 19, 2009 Customer Service Representative

Center, 31st St. Corner Second Ave.,

Apr. 3 – May 10, 2009

(End of Contract) Global City, Taguig

ePLDTVentus (Teleflora account)

CHARACTER REFERENCE:

• Mrs. Marie Paz B. Closa

BatangasNationalHigh School, BatangasCity

Science Teacher and School Librarian

Mobile No:+639*********

• Mrs. Ma. ElviePhee

Convergys Shaw

OPERATIONS MANAGER

Mobile No.: +639*********

• Mrs.CarlotaAlcanizes

Checking Supervisor

SM Departent Store

North Edsa

Phone No.:63- 2-926-9002 to 06

I hereby certify that the information given in this document is true and correct to the best of my

knowledge and belief.

LiezlBondoc Liezl C.Bondoc Date: February 18, 2015

Contact this candidate