JOAQUIN M. GALIANO JR.

**** ****** **., ***. *

Blackstone, MA 01504

Cellular 508-***-****

acoimv@r.postjobfree.com

PROFILE

Professional with 18 + years' experience. Influential in supporting a team of creative problem solvers with all latest updates in

automotive information. Consistently maintains a positive one-on-one customer relationship, summarizes all concerns and evaluates

needed repairs with customer's authorization. Schedules and performs repairs, enters repairs to the data system, quality checks and

addresses all customer inquiries pertaining to repairs.

STRENGTHS

- Strong time management techniques, capable decision-maker, self-starter.

- Troubleshoot mechanical and operational problems.

- Reputation for dependability, integrity and professionalism.

- Ability to produce in a demanding work schedule.

- Work well with others.

EXPERIENCE

HANDS-ON AND TECHNICAL

•Installation, servicing and repairing of all aspects of auto and truck, By General Motors Standars.

•Assist other mechanics in diagnosing and repairing equipment for operating efficiency and safety factors.

•Performed all repairs -- light field maintenance / repairs to major field and/or shop overhauls.

•Skilled at performing welding fabrication and repairs - stick or MIG.

•Review incoming and completed work orders and maintains related records.

•Perform other duties as assigned.

•I am or have been Master Technician and certified with dealer experience and ASE certified..

•Excellent communication and human relations skills.

WORK HISTORY

Camerota Truck Parts Drivetrain Specialist, MA

Diesel Truck Technician

Highly competent of technical knowledge and experience to effectively inspect, diagnose,

troubleshoot, and perform mechanical repairs and maintenance on heavy duty trucks including buses and

motor coach applications.

Highly motivated, detail oriented, self-sufficient technician with a “make it happen” attitude & approach.

495 Truck Center, Marlboro, MA

Diesel Truck Technician

RESPONSIBLE FOR ALL ASPECTS OF; MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE. 100% DIESEL FACILITY, INCLUDING WELDING.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

COMPUTER DIAGNOSTICS, HVAC DIAGNOSTICS AND REPAIRS. FRONT END DIAGNOSTIC AND REPAIRS.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

Birchler Truck Repair Center, Natick, MA

Assistant Manager/Auto/Truck Technician

RESPONSIBLE FOR ALL ASPECTS OF; MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE. 100% DIESEL FACILITY, INCLUDING WELDING.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

COMPUTER DIAGNOSTICS, HVAC DIAGNOSTICS AND REPAIRS.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

Monro Muffler and Brakes Inc., Johnston, RI 2011 to 2012

Assistant Manager/Auto/Truck Technician

RESPONSIBLE FOR ALL ASPECTS OF; MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE. 100% DIESEL FACILITY, INCLUDING WELDING.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

COMPUTER DIAGNOSTICS, HVAC DIAGNOSTICS AND REPAIRS.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

Colonial Chevrolet of Acton, Acton, MA. 2009 to 2011

Auto/Truck Technician

RESPONSIBLE FOR ALL ASPECTS OF; MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE. 100% DIESEL FACILITY, INCLUDING WELDING.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

COMPUTER DIAGNOSTICS, HVAC DIAGNOSTICS AND REPAIRS.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

Vendetty Motors, GMC BUICK, Franklin, MA 2005 to 2009

Auto/ Truck Technician

ENGAGED IN THE REPAIR AND MAINTENANCE OF NEW AND USED VEHICLES.

RESPONSIBLE FOR ALL ASPECTS OF; THE MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

PERFORM DRIVE ABILITY CONCERN AND REPAIR THEM.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

Simon Chevrolet Buick, Woonsocket, RI 2001 to 2005

Auto/Truck Technician/Shop Forman

SUPERVISE MORE THAN 12 SUBORDINATES PERSONNEL ENGAGED IN THE REPAIR AND MAINTENANCE OF NEW AND USED

VEHICLES.

RESPONSIBLE FOR ALL ASPECTS OF; THE MOTOR VEHICLE MAINTENANCE PROGRAM, INCLUDING MAINTENANCE, REPAIRS,

AND SERVICE.

DETERMINE THE EXTENT OF NEEDED REPAIRS FOR THE PURPOSE OF WARRANTY REPAIRS OR CUSTOMER PAID WORK.

ASSIGN WORK, GIVE WRITTEN AND/OR ORAL INSTRUCTIONS TO TECHNICIANS AND MECHANICS AND SUPERVISE THE

PERFORMANCE OF THEIR WORK. 95% OF ALL VEHICLES TAKEN INTO SHOP ARE SERVICE AND REPAIR THE SAME DAY.

PROVIDE TECHNICAL REPAIRS AND OVERHAULS FOR MORE COMPLEX SITUATIONS WHEN REQUIRED.

COMPUTER KNOWLEDGE

Platforms Windows NT/2000, 07, 08/XP, Windows ME/98/95.

COMPUTER:

Applications Microsoft Office, Excel, Outlook, Power Point. Microsoft

Project, FrontPage, Lotus SmartSuite

Reynolds & Reinolds and ADP

TRAINING AND EDUCATION

•Graduate, High School Vocational in Commercial Auto and Truck Mechanics.

•Ongoing dealer training. General Motors Service College.

•ASE Certified.

•RISI Inspector License

•Massachusetts Commercial Inspectors License. + 7D

•EPA Class 1 Refrigeration Certified

•CDL Licenses, Class B, Air Brakes, Tanks, Endorsement.

•Transportation Security Administration (TSA) Federal Regulation Criminal Back Ground Check. Hazardous Material Endorsement

(HME) Assessments and Credentials.

•BASIC SUPERVISION Keye Productivity Center

LANGUAGES

Bilingual

Fluent in Spanish

REFERENCES

Available upon request and /or Work History

ADDITIONAL INFORMATION

DIESEL TRUCK TECHNICIAN

ANDERSON MOTORS CORPORATION. EAST PROVIDENCE, RI

PENSKE TRUCK LEASING CORP. WARWICK, RI

AUTOMOTIVE/TRUCK TECHNICIAN

PAUL MASSE CHEVROLET EAST PROVIDENCE, RI

RESIDENT MAINTENANCE TECHNICIAN

FERLAND PROPERTY MANAGEMENT PAWTUCKET, RI

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