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Shipping/Receiving Manger/Customer Service Manager

Location:
Richmond, VA
Posted:
February 27, 2015

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Resume:

Rodney Q. Hayes

**** ***** **** **.

Richmond, Virginia 23225

804-***-****

Objective

To secure employment with a positive and productive company where professionalism is paramount.

Summary of Qualifications

* Experience of 20 plus years in large volume warehousing and production management.

* Deep knowledge and experience with international shipments and documents.

* Able to rate negotiate and schedule in and outbound shipments air, ground or ocean.

* A teammate with excellent rapport with clients, sales and managers.

* Expertise in computer skills, and able to supervise and problem solve to great efficiency.

* Able to handle sanitation, inventory and quality control issues effectively.

* Able to operate all warehouse equipment, forklifts etc.

* High proficient as a production machine operator, and quality efficiency.

* Over ten years of military experience.

* High level of supervisory experience.

Employment History

Shipping & Receiving Clerk - Unisys Corp. Goochland,Va. 09/2011-06/2012

* Performed all Lead duties of receiving of materials.

*Stocked all Capitalone material to inventory by scanning inputing the data along with installing the asset tags.

*Started the first line of operation for new, returned and to be repaired computer equipment.

*Performed all functions required for all asset mgmt for teller printers and passport printers to all the Capitalone Banks .

*Performed inventories and cycle counts of all materials and assited in audits.

*Performed test and troubleshooted return equipment.

Shipping & Receiving Clerk- APEX Systems Inc. Goochland, Va. 11/2010-09/2011

*Asssited in the migration of materials to southern states for Capitalone Banks

*Upon the requested data, prepared all documents and materials for shippment within the time frame specified for that order.

*Utilized Microsoft applications to produce packing slips, along with editing and closing all outbound orders.

*Utilized Microsoft applications to record all inbound material and used hand held scanners to insure asset has been received.

*Loaded, unloaded and scanned all new material to inventory.

*Daily usage of FEDX and UPS software

Shipping & Receiving Manager MTI Specialty Silicones, Richmond, Va. 09/2007 01/ 2009

* Supervised and directed the paths of trucks, couriers and containers to their destinations on schedule.

* Coordinated in and outbound ground, air and sea shipments daily.

* Prepared government tenders, documents, special instructions, reports and proposals and price quotations.

* Responsible for the original order along with the bills of loaded inventory or returned material and resolved issues.

* Utilized computer for monitoring the inventory and running daily on hand reports to assist production, sales and customer service.

* Inspected all material and packaging and added documents prior to shipment.

* Assisted Plant manager on all audits and plant inspections.

* Supervised and trained team and evaluated their productivity.

Senior Home Delivery Technician Select Comfort Inc. Minneapolis, Mn.

06/2006 08/2007

* Delivered and performed professional demonstration of various Select Comfort products.

* Daily fax and computer usage to obtain delivery instructions, returns, and payroll.

* Operated and maintained company vehicles and service intervals.

* Maintained all documents and coordinated with airport hubs and warehouse of status and needs.

* Trained team of new and modified procedures.

Heavy Equip. Operator/ Labor Foreman Whole Nine Yards Landscaping Richmond, Va.

02/2004 05/2006

* Operated various landscaping machinery.

* Responsible for the preventive maintenance checks and maintained log.

* Took measurements and perform tasks according to project plans.

* Supervised and trained labors of needed skills for projects.

Machine Operator Royal Lace Inc. Mafcote Industries Louisville, Ky.

11/99 12/2003

* Operated high tech Feeder and Poster board cutting, labeling and packaging machinery.

* Calibrated and maintained machinery to obtain maximum output.

* Successfully met production requirements.

* Maintained low waste and machine down time.

Lead Shipping & Receiving / Distribution Clerk Millhiser Bag Inc. Richmond, Va.

12/1994 09/1999

* Responsible for the storage and distribution of all material to the various departments.

* Utilized CRT to input shipping & receiving data and run daily spreadsheets for sales and management.

* Responsible for weekly, monthly, and quarterly inventories of total plant raw and finished goods.

* Loaded and unloaded trucks, labeled hazardous material and stored in designated area till disposal.

* Assisted on all audits and inventories.

Education

Oakhill Academy, Mouth of Wilson, Va.

Warwick High School, Newport News, Va.

U.S.Army Armor School, Fort Knox, Ky.

Skills

* Proficient with Visual manufacturing, Pro4, and MS applications.

* Experience using Windows XP/Microsoft Office along with Hand held scanners CG4 Windows Mobile

* High attention to detail.

* Experienced in fast paced environments.

* Experienced with high calibrated machinery

* Experienced in various levels of troubleshooting and repair.

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