Customer Service Sales
Resume:
Samantha Guzman Reyes
Brandon, MS 39047
*************@*****.***
Education
Mississippi College Clinton, MS
Bachelor of Arts in Spanish Dec. 2012
Mississippi College Clinton, MS
ELL, English Language Learner, Certification Dec. 2012
Studied Abroad, Mississippi College
Colegio Delibes, Salamanca Spain
Completion of Advanced Spanish Studies June 2012
Experience
Pepperidge Farm Rankin,MS
Merchandiser Aug 2014-Feb 2015
• Organization of Product
• Knowledge of stock numbers and how they apply to each particular product.
• Communication with many individuals to insure satisfaction of orders.
Jim Hill High School Jackson, MS
Spanish Teacher Aug 2013-May 2014
• Knowledge of methods necessary to inhabit the best learning environment.
• Maintaining of grades, lesson plans, and all other paperwork needed to run a successful
classroom.
• Communication of the target language to give students the ultimate language learning
experience.
Backyard Burgers Flowood, MS
Shift Leader July 2012-May 2013
• Knowledge of methods necessary in the proper t raining and instruction of individuals
• Maintaining food and equipment inventories
• Establish standards for personnel performance and customer service in a fast paced
environment
• Communicate with customers regarding orders, comments, and complaints
Old Fannin Preschool Brandon,MS
Childcare teacher Jan. 2009 – Aug. 2009
• Organize and lead activities designed to promote physical, mental and social development, such
as games, arts and crafts, music, storytelling, and field t rips
• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and
social skills
• Provide a variety of materials and resources for children to explore, manipulate and use, both
i n learning activities and in imaginative play
Chickfila Flowood, MS
Cashier Oct. 2006-Aug. 2008
• Acute active listening skills-giving full attention to what customers are saying
• Knowledge of providing customer and personal services for best experience
• Record customer orders, and compute bills using cash registers
Cinco de Mayo Madison, MS
Cashier, Hostess, Waitress Aug. 2004-Dec 2005
• Use of the Spanish language in verbal and writ ten form with co-workers to ensure good
customer service
• Prepare checks that itemize and total meal costs and sales taxes
• Inspect dining and serving areas to ensure cleanliness and proper setup
Rapids on the Reservoir Brandon, MS
Admissions Supervisor Mar. 2004-Sept. 2007
• Monitor sales activities to ensure that customers receive satisfactory service
• Assign employees to specific duties
• Hire, t rain, and evaluate personnel in sales
• Instruct staff on how to handle difficult and complicated sales.
Activities/Community Service
• Volunteer in Court t ranslations
• Volunteer in medical t ranslations
• Help Hispanics t ranslate documents
References
Ben Jones, Vendor
Pepperidge Farm
Sam Kursar, Assisstant Principal
Jim Hill High School
Sandra Funches, Assistant Manager
Backyard Burgers
John King, General Manager
Backyard Burgers
Keyes Hayes, Owner/Operator
Chickfila
Beth Stapleton, professor
Mississippi College
Contact this candidate