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Customer Service Administrative Assistant

Beloit, WI
February 27, 2015

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LaFonda L. Richardson

**** ********* *****

Beloit, WI. 53511

Ph: 608-***-****


February 26, 2015

Dear Sir or Madam:

I am seeking an employment career opportunity with your organization. I

have a consistent track record filled with devotion and dedication that I believe

could contribute immensely to an industry such as yours.

I am a highly motivated individual who brings an enthusiastic approach to

any responsibility or assignment. My intent is to use my skills, knowledge and

ability in the labor industry while enhancing me as employee of your great

company, I’m also fluent in the Spanish language as well as CPR certified. I’m

currently certified as an Emergency Medical Technician in the state of Wisconsin. I

have enclosed my resume to provide you with details of my background and skills.

I thank you for your time in reviewing my letter and resume, and I hope we

may one day sit together in an interview, on a position I may be considered for

with your company.


LaFonda L Richardson

LaFonda L Richardson

2165 Riverside Drive

Beloit, Wisconsin 53511

Ph: 608-***-****


Seeking a career opportunity with a company, which will enable me to

utilize my creative skills and gain more knowledge in the labor industry.


• Computer Skills, Expert experience in Microsoft programs, Computer

Technician, Networking Analyst, Refurbished computers from the ground up,

Creative Art, Educational Tutor, Customer Service, Retail, Fluent in Spanish.


8/16/2012-5/8/2014 C&R Computer Maintenance and Repair Rockford 6575 E. State St.IL, 61108



During my employment here at the C&R computer maintenance and repair shop

I’ve had the opportunity to learn more about networking software and I’ve been

Working hands-on everyday with computers. I build computers from top to

Bottom every day, as well as daily diagnosis of problematic computer and

Software issues. As one of the computer technicians, I also install software,

Setup user domains, order computers parts, and deliver computers as well.

12/5/2011-07/16/2012 ECOLAB/Staff-on-site 5151 E.Rockton Rd/ 635 Broad Street Beloit WI, 608-



As the Network Administrative Assistant at the ECOLAB I followed the daily

Tasks given to me by my supervisor. These tasks included daily diagnosis of

Computers used throughout the manufacturing plant. Installation of CAT5 cables

used for the networking system. Installations of new computer software.

Assembling new computers to be used by employees, as well as taking daily

inventory on technical devices used throughout the plant.

04/26/11-11/20/11 Atlanta Bread Company, 2747 Milwaukee Road. Beloit WI 53511

Cook/ Waitress

While employed with Atlanta Bread Company I would prepare, and serve

various combinations of food that is served at this establishment. There were

were also times in which I would assist with the maintenance in the building as

well. During this period I also had the opportunity in training other employees

that were hired in at Atlanta Bread Company.

12/14/09-01/12-10 Blackhawk Technical College, 6004 County Road. Janesville WI, 53545

Receptionist/ Customer Service

I worked as a receptionist in the General Education Department. My duties were

answer telephones, write memos, print copies of assignments for teachers in the

Departments. I also assisted new and current students around the school and set

up meetings with the teachers and students.

09/27/06 –0 4/06/08 Menards, 2851 Milwaukee Road, Beloit WI 608-***-****

Customer Service/ Retail

In the Front End of Menards I was the head Cashier that consists of being in charge of

distributing money to the cashiers throughout the day. At the end of the night the Front end

manager and I would count down the drawers to make sure the right amount of cash was given to

our customers. When I switched to the Hardware department I was in charge of stocking

merchandise on the shelves and assisting customers with their needs.

06/05/03 – 08/18/03 East Town Manor Rest Home, 4815 N. Sharon Amity Rd, Charlotte, NC, 28205


Administrative Assistant/Kitchen Aid

I worked as a secretary in the office of this rest home, and a kitchen assistant in

preparing food for all senior citizens living in this Manor. As the administrative

assistant I kept track of all the resident records, when supplies came in I placed all

of the information in the company database, and I also ordered supplies, delivered

mail, answered phones, schedule appointments, etc. My duties also consisted of

janitorial for the up keep and clean relaxing environment for all seniors.


09/2014 –present Blackhawk Technical College




Associates (Dec.2015)

08/2003 - 05/2006 TURNER HIGH SCHOOL, Beloit, WI. 53511




Larry Ford


Jaszmein Taylor


Amanda Morton


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