ABBAS KHAN[pic]
Objective:
Seeking an opportunity as Oracle Apps Technical Consultant, where I
can contribute to my team and organization by working in a highly
effective manner and having commitment to meet, exceed expectations
using knowledge, experience and skill set.
Summary:
Dedicated IT professional with total experience of 4.6 years & 3.6 on
EBS.
Presently employed at Hewlett-Packard Company.
Trained & experienced on Oracle Apps EBS R12.1.1, 11.5.9.
Trained on Oracle Fusion CRM / Sales Cloud, Release 8.
Bachelor of Engineering [B.E] in Information Science, AMC Engineering
College,Bangalore.
Enthusiastic and project-oriented team player with excellent
presentation, communication & leadership skills.
Knowledge Base:
Databases & : Oracle Database 10g,11g,Oracle Apps ERP
Application Suites R12.1.1,11.5.9,
Fusion CRM/Fusion Sales Cloud,Siebel CRM 8.0.
: OPA,AR,AP,OM,PO,INV,O2C Cycle,P2P Cycle,
EBS modules/Cycles RICE Components.
Programming
Languages : SQL,PL/SQL.
Fundamentals : CDH,PDH,Forms,Reports,Workflows,Discoverer,
understanding of XML/BI publisher,UNIX,OOPS concept,Oracle
Architecture.
Tools & Utilities : Toad,SQL Developer,PVCS,Perforce,BMC Remedy,
ServiceExchange.
Operating Systems : Windows 7,Fedora Linux Core 10, RedHat Linux
6,Ubuntu.
Professional Experience:
Project # 1
Organization: Hewlett Packard company
Client: Symantec Corporation
Role: Apps Technical Consultant
Duration: June 2013 to Present
Project : Oracle ERP 11.5.9 Sustain Project
Assignment Location: Bangalore, India
Environment: Oracle EBS 11.5.9,Oracle DB 9i,PLSQL,Forms 6i,Reports
6i, Workflows,PVCS,Perforce,BMC
Remedy,ServiceExchange.
Synopsis:
. Symantec is a global giant in security, backup and availability
solutions,
which requires a 24X5 support & 24X7 support during quarter end.
. HP provides platinum level support to Symantec's ERP application,
hence its important that all the issue are fixed within the agreed
SLA.
. Helped the client adhere to SOX & PCI Compliance by following the
standard processes & by mitigating the vulnerabilities in the ERP
system.
Roles & Responsibilities:
. My role would be to provide technical support on the issues related
to transactions, interfaces mainly on Finance & SCM Modules.
. To troubleshoot the issues with an action plan related to
OPA,AR,AP,OM.
. Triaging and analyzing application data and upstream/downstream
integration issues.
. Coordinate and work with vendors for third Party application issues
(such as SFDC, Workday,Sabrix,Streamserve etc).
. Test various scenarios that could have potentially caused the
problem.
. Development of new Interfaces to add additional functionality, that
does not already exist to simplify the business process.
. To work proactively with the business users to identify the exact
issue & to perform tests on non-production instances/UAT testing to
reproduce the issue.
. To identifying the root cause & to implement a code fix or data, may
even involve taking help from Oracle for issues whose complex errors
doesn't fit the known errors, may even need a patch to be applied.
. Drive the high priority SEV 1 & SEV 2 issues independently from the
ERP side with all the dependent stakeholders, cross functional teams,
involve them when needed - Unix, Windows, DBA, network, firewall and
Storage teams and update Business users on regular intervals.
. React to any given technical situation that requires immediate
attention.
. To provide critical support during QEs (Quarter Ends) for potential
revenue impacting issues that need to be fixed ASAP.
. To adhere to SOX,PCI audits when dealing with Change Requests as
audits are performed every quarter.
Out-bound Interfaces:
. Worked on issues related to outbound interfaces from OPA to FF PSA
(Salesforce) via EAI (Tibco) on Project Sync,Funding,Funding
History,
Billing Invoices,Revenue Events & Expense Outbound.
In-bound Interfaces:
. Worked on issues related to inbound interfaces from FF PSA
(Salesforce) to OPA on Timecards, Billing Events & Expense Inbound.
11i-R12 Interfaces:
. To troubleshoot issues pertaining to interfaces between 11i & R12 via
FMW.
Reports:
. Modification of existing Oracle Reports to fix any reporting issue &
discrepancies.
Project # 2
Organization: Randstad India, Kelly Services
Title: Analyst
Duration: August 2010 to June 2013
Project : Data conversion & Enhancements.
Assignment Bangalore, India
Location:
Environment: Oracle Apps EBS R12.1.1,Oracle 10g,11g,Siebel CRM
8.0, PLSQL,Forms,Reports,Workflows,XML/BI
publisher,OBIEE.
Roles & Responsibilities:
. Experience in Data migration, Interfaces and Conversions between
legacy systems to Oracle Apps.
. Strong Technical expertise on AOL, AIM methodology,E-Business Suite
architecture, Oracle SQL,PL/SQL, Database concepts, Oracle Forms and
Reports, Workflow, APIs & Flex fields.
. Performed Customer Conversion, Inventory Item data Conversion from
legacy system to Oracle ERP 12.1.1,Prepare reports, technical design
documents.
. To handle enhancements requests, to add new functionality, either
creation of new objects or modification of existing objects.
Out-bound Interfaces:
. Extraction of the data from the database to the flat file using
UTL_FILE.
In-bound Interfaces:
. Loading of data from the flat files to various modules using
respective interface tables & then using the import concurrent
program to the base tables.
Conversions:
. Developed the module specific conversion program,performed all the
necessary validations using plsql on the staging table,then loading
data into interface tables & then based on validations into base
tables.
Reports:
. Modification of existing RDF Reports to fix any reporting issue &
discrepancies.
. Use XML Publisher to create reports, creating data definitions &
templates.
Siebel CRM:
. Creation Analyses, Segment trees, List Formats across different
Subject Areas using Siebel CRM.
. Worked on Subject Areas like Custom contacts, Custom Accounts,
Install Base, Revenue recognition etc.
. Loading bulk data from flat file to database using SQL*Loader, then
checking for various conditions before providing data to the end
users.
Academic Qualifications:
Degree Institute/ University Year of Passing (%age)
B.E in Information AMC Engineering July,2009 65.6
Science and Engineering College, Bangalore
Pre-University Course Al-Ameen PU College, 2005 61.5
(PUC) Bangalore
Training and Other Projects:
Trained & experienced on Siebel CRM 8.0.
Oracle Database Administration, DBA 10g Certified Professional [OCP].
Sun Microsystems: As part of my 8th semester project, completed a 3
month project (March-May 2009) at Sun Microsystems.
IIHT: completed a course titled "Fundamentals of RedHat Enterprise
Linux5" from IIHT.
Personal Details:
Date of Birth : 25th December 1986
Nationality : Indian
Willing to relocate : Yes
to a different
country
+91.990.23.28.120
**.*****.****@*****.***
#49 St Johns' Road,
Bangalore-42