Customer Service Medical
Resume:
Alma Bush
Winston-Salem, NC **101
*******@*****.***
OBJECTIVE To obtain a position where I can utilize my clerical skills in order to provide assistance in Medical Office Administration.
EDUCATION Associate in Applied Science in Medical Office Administration May 2013
Forsyth Technical Community College, Winston Salem, NC
Completed 70 credits, GPA 3.48
Dean’s List: Summer, 2011; Spring, 2012; Fall, 2013
Coursework: Medical Terminology, Anatomy and Physiology, Medical Legal Issues, Text Editing, Medical Coding Billing and Insurance, Electronic Health Records
Continuing Education:
Medical Coding and Billing, completed June 2010
Intern
Piedmont Ears, Nose, Throat
SKILLS Computer and Office Skills
Access, Excel, PowerPoint, Medisoft, Medcin (EHR), Word
Type 45 WPM
Attention to Detail
Earned bonuses for controlling food and labor costs as a manager at Bojangles
Prepared employees and restaurant for visits from the NC Health Department; received sanitation grade “A” for each visit
Accurately performed and documented all aspects of good customer service in a restaurant setting
Communication/People Skills
Composed a presentation on Student Loans for a class project in Oral Communications and presented it in front of 16 students; educated the students and received an “A” for my performance
Developed a position chart for employees that was so successful it was used in 4 different locations within Bojangles
Scheduled annual meetings and trainings with other managers within the company to make sure operations were running smoothly
Organizational Skills
Reviewed and updated 25 employees’ HR records and conducted performance reviews; kept personnel files secure and confidential
Ordered necessary items from back office to front end to control costs
WORK HISTORY
Novant Health, Winston - Salem, NC. September 2013 - June 2014
Builder, Dell, Inc. Winston-Salem, NC March 2006 – November 2009
Manager, Church’s Chicken, Winston-Salem, NC August 2005 – March 2006
Unit Director, Bojangles, Winston-Salem, NC July 1993 – October 2004
Contact this candidate