Customer Service Technician
Resume:
Quentin McCray
Tucker, GA *****
TECHNICIAN SUPPORT PROFESSIONAL
PROFILE
• Over 5 years of successful experience in Technician Support with
recognized strengths in conflict resolution, problem solving, and customer
service.
• Posse’s solid computer skills and complete knowledge of cars. Proficient
in oil changes, Brakes, Tune-ups, and Tire relations.
• Accomplished, detailed-oriented team player skilled in simultaneously
handling multiple tasks.
• Knowledge of Management practices, payroll processing and preparation,
and inventory reviews.
Management Support
Manage store operations for a staff of 10, purchasing and providing services to
customers. Compile daily reports for upper management. Proven ability to work
under constant deadlines.
Automotive Technician
Maintaining upkeep of all vehicles on lot. Responsible for completing 21 point
inspections, oil changes, mount and balance tires, and all test on vehicles and
more. Safely transport of cars to different locations.
Customer Service
Provide outstanding customer service across all boards. Meet deadlines
consistently. Work effectively with staff to increase productivity, and sales.
Successfully interact with the public. Provide assistance with customer service
deliveries when required.
ACHIEVEMENT
Express Service Technician 2006
Tara Auto service, Tech Jonesboro, GA 2012-2014
Pars Cars, Operations Tech Duluth, GA 2009-2012
Family Dollar, Store Manager Atlanta, GA 2006-2009
EDUCATION
South Atlanta High School Diploma 1995
MAADA Professional Lube Technician 2006
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