Management Assistant
Resume:
Sha-Kyia Carrion
New York, N.Y. 10029
917-***-**** • **********@*****.***
EDUCATION:
Long Island University-Brooklyn Campus, Brooklyn, NY
Master of Science, Major: Taxation 09/2014
Master of Business Administration, Concentration: Management Information Systems 05/2012
Fordham University, Bronx, NY 05/2010
Bachelor of Science, Major: Management of Information and Communication Systems
Concentration: Management Systems, Specialization: International Business (G.L.O.B.E),
European Financial Study Tour: Paris
EXPERIENCE:
The District Attorney Bronx County 11/13-06/14
Community Associate
Reviewed, summarized and prepared defendant’s cases based upon the correlation of events attested by Police Officers
Provided Police Officers with instruction on retaining, obtaining and delegating the appropriate facts for the case
Assisted and directed clients with court inquiries to appropriate internal and external personnel and bureaus
Volunteer Income Tax Assistance Program (VITA) 01/12-4/14
Volunteer Tax Preparer
Prepared low income families’ Federal and State Income Tax forms for years: 2008-2013
Assisted clients to attain appropriate allowances for the year
Consulted clients with their options and obligations as taxpayers to the federal and local government
NYC Department of Health and Mental Hygiene: Health Care Access and Improvement 02/11-11/13
Data Collector (College Aide)
Developed, maintained and monitored various reports to assist in the organization of client’s information to obtain medical insurance
Retrieved, processed and organized incoming Phase II referrals from service providers
Detailed Child Benefit Advisor’s assessments of clients into the HIS Database System and EIP Database System
Provided off-site technical assistance for Child Benefit Advisor to present clients with the appropriate services requested
Facilitated staff with inter-office computer related issues and projects
Collaborated in preparing and tracking order supplies for the OHIS Field unit within Health Care Access and Improvement
Supported the programs’ increased data-related workload by administering the Medicaid Renewal Retention Model
Assisted with administrative duties as requested
St. Aloysius School, New York, NY 02/10-06/10
Information Technology Intern
Served as liaison between the school’s faculty, staff, I.T. support and suppliers
Interacted with faculty and staff to resolve technical issues
Fordham IT Department, Bronx, NY 01/07-05/10
Computer Information Management Systems Assistant
Executed and monitored systems’ reports to ensure printing center was operating at full capacity
Exported and organized Disaster and Recovery tapes for weekly off-site delivery
Maintained spreadsheet of exported tapes located off-campus
Managed inventory of consumable goods
Madison Square Garden, New York, NY 10/09-12/09
IT Infrastructure Support Intern
Imaged, configured and installed all required applications and hardware on all desktops
Managed inventory of MSG’s assets including desktops, laptops and peripherals
Assisted Customer Manager and Intern with the resolution of Help Desk Tickets
Boys & Girls Harbor Upward Bound Program, New York, NY 09/08-12/08
Assistant Counselor
Dedicated three hours a week volunteering to tutor high school students with their academic studies
Mentored students to help them achieve academic success and personal future goals
Provided consultation to seniors to prepare them for college
Assisted the Director of the program with administrative duties
ACTIVITIES:
IEEE Computer Society/IEEE SMC Society 12/11-Present
New York Cares 11/11-Present
Management of Information and Communication Systems Club 10/08-05/10
CBA Service Learning Program 09/08-12/08
Association of Latino Professionals in Finance and Accounting 10/07-12/07
SKILLS:
Advanced Proficiency in Microsoft Word, Excel and PowerPoint; Intermediate Proficiency in Microsoft Outlook
Intermediate Proficiency with VAX/ VMS System V.7-3.2; Intermediate Proficiency of MySQL and Microsoft Access
Elementary Knowledge of Oracle Database Express 11.2g; Elementary Knowledge of Brightstor ARCServe Backup Software;
Elementary Knowledge of Microsoft Visio; Elementary Knowledge of Norton Ghost Server; Elementary Knowledge of Puridiom;
Elementary Knowledge of Microsoft Visual Studio 2008 and 2010
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