Customer Service

*** * ******** ******* **, Greenville, NC ***** • 252-***-**** • ************@*****.***

Alyaha Cowell

Objective

To pursue a career that utilizes my skills in clerical duties or customer service

Experience

Customer Service & Support

Customer service professional experienced in working in fast- paced environments demanding

organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to

superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented

ad resourceful in completing projects; able to multi-tasking effectively. Capabilities include:

Customer Service

Typing

Problem Solving

Professional Accomplishments

Microsoft Office Specialist Certification

Typing at 35-40 words per minute

Formatting and editing using Microsoft office

Data entry

Convergys Greenville Idol Award

Awarded to the top agents of the programs who provide exceptional customer service

Employment History

July 17, 2011- November 2012

Cashier Lowes Foods, Greenville, NC

November 2012- Present

Customer Support Convergys, Greenville, NC

Associate II

Education

August 2008-January 2012

January 2012-Current High School Diploma South Central High School,

Winterville, NC

Associate in General

Education Pitt Community College,

Winterville, NC

References

References are available on request.

Contact this candidate