Customer Service Technical Support

J OSE MARIA ARRADAID AGUILAR

REBOLLEDO

Direccion Coacalco Edo de mexico,Mexico. C.P.55717

**********@*******.*** ; ***********@*****.*** +52-552******* telefono de casa +52

553-***-**** telefono celular

BD: April/23/1978

SR. DEVELOPER JDE

Professional offering 12+ years of experience in:

ERP Implementation Methodologies, Development of application and reports Customizatons in

aplications and reports support Data base: SQL, DB2, Oracle NERS Interfaces Technology BI Publisher

Deployment&Upgrade ProcessImprovement Client Service, Support, & Training

TECHNOLOGIES

Operating Systems: Microsoft; MS Server 2000, 2003,2008, DB2,Oracle

Testing Tools: JDE version XE 9.1

Software: Office Applications: MS Office Suite: Word, Excel, Visio, Outlook, PowerPoint.

Databases: SQL Server (2000, 2005,2007), DB2.

PROFESSIONAL EXPERIENCE

MANE DE MEXICO (MAR 2014 PRESENT)

Responsible of modules of Modules of GL,AP, AR, FA.

Technical support to all areas of the company s financial

Provide training about the financial modules

Development of application and reports.

Creation of tracking tools and reporting of another systems

Coordinated activities around financial Promoted to serve as Team Lead

Manage user JDE, creation and deployment packages

Implementation of paper fixes

SMARTECH CONSULTING (JAN 2013 – MAR 2014) – Estado de Mexico. Mexico

Leader of Development of application and reports.

J OSE MARIA ARRADAID AGUILAR

REBOLLEDO – P AGE 2

Customizatons in aplications and reports

Support

Implementation of paper fixes

PEARSON EDUCACION DE MEXICO (OCT 2006 JAN 2013)

Responsible of modules of Modules of GL,AP, AR, FA.

Technical support to all áreas of the company s financial

Provide training about the financial modules

Development of application and reports.

Creation of tracking tools and reporting of another systems

Coordinated activities around financial Promoted to serve as Team Lead

Developed Problem Management strategies to solved different issues with

SR TECHNICAL CONSULTANT (JAN 2012 FEB 2013)

Neoris(RRDonelly) Jan 2012 – Feb 2013

Development of application and reports in JDE E1.

Customizatons in aplications and reports

GRUPO VENDES SEP 2005 – OCT 2005

Functional Consultant

Development of application and reports in JDE E1.

Customizatons in aplications and reports

Responsible of modules of Modules of GL,AP, AR, FA.

Analysis, design e implementation of new requierments

Technical support to all areas of the company s financial

Provide training about the financial modules.

ADO Y EMPRESAS COORDINADAS OCT 2000 – SEP 2005

Project Leader

Analysis, design e implementation of new requierments in JDEdward s (Version XE).

Technical support to all areas of the company s financial

Provide training about the financial modules.

EDUCATION

Degree en Computer Science Universidad Lucerna, Edo Mexico(1995 2000)

SOFT SKILLS

• Quick learning and excellent performance under pressure

• Analytical

• Proactive

• Customer Service Oriented

• Team Work

• Leader

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