Customer Service Administrative Assistant

Carlos Jackson

**** *** ****** **, ******,TX **232

214-***-****

***************@*****.***

Education

RHDC Barber College,

July 2002 lass A Barber license

C

Ball State University

May 1992 Criminal Justice major ( no degree)

Lasalle High School

June 1990 Diploma

• Honor roll achieved Jr & sr year, Varsity letterman Basketball, Baseball & Cross Country track

Experience

Customer Service Representative ptember 2012 July 2013

Se –

Co-op Financial Services Fort Worth, Texas

Customer Service Rep for large credit union, received in-bound calls from members, handled balance inquires,

account transfers, loan payments and other banking needs in a professional and polite manner. Assisted customers

who had problems to satisfactory and appreciative results.

Foreclosure specialist 1 nuary 2012-July 2012

Ja

Zerochaos Employment Florida

Worked as Foreclosure Specialist at Bank Of America. Efficient with Word, Excel, Attorney Monitoring, FEMA disaster,

Short Sales, Bankruptcy and e-mail system. Worked proficiently and thoroughly to make sure foreclosures were

processed in a timely manner.

Class A Barber ugust 2002-October 2011

A

Fading Images Barber Shop rlington, Texas

A

Performed duties such as cutting and washing clients hair. Marketed and advertised for Barber Shop. Kept track of

customer invoices, reciets and taxes. Maintained a pleasant work environment with great customer service. Built

clientel drastically over 9 year period.

Adminastrative Assistant nuary 2000-July 2000

Ja

United States Census Bureau, South Bend, Indiana

Maintained detailed documentation of companys data. Recruited and trained staff, answered multi-line telephone

system. Wrote daily detailed report for district director. Promoted from Enumerator to administrative Assistant.

Operator ctober 1997- December 1999

O

Market Opinion Research Group outh Bend, Indiana

S

Data entry using a computerized telephone system, where I would contact political, business and social

establishments as well as residents to conduct surveys.

References:

Reggie Dunlap) 214-***-****

Preston Fleming 574-***-****

Frank Lipsey 260-***-****

Contact this candidate