Team Leader
Resume:
CURRICULUM VITAE
# *,
Friends Colony,
Kovilpadagai,
Avadi,
Chennai - 600 062
Tamilnadu, India
K.BEES VARGHESE Home: 044
26371036
*************@*****.***
Mobile: +91-875*******
PROFILE
> Having Twenty One + Years of Total Experience.
> 07 + Years of experience in BPO Non-Voice Process.
> 02 Years of experience in BPO Voice Process.
> 09 Years of experience as Public Relations Assistant.
> 03 Years of experiences as Data Entry Process & Accountant.
> I am a self-motivated individual with team-working skills.
> Willingness to undertake challenging responsibilities.
> Ability to blend in a team.
> Desire to update my knowledge.
> Confidence to handle pressure situations.
> Strong analytical, problem solving & organizational abilities.
Possess a flexible & pragmatic attitude.
> Willing to relocate to any place.
CAREER OBJECTIVE
> To become a part of growing organization where I can grow along
with responsibilities by my hard work, knowledge and previous
experiences gained.
ACADEMIC QUALIFICATIONS
Loyola College, Chennai, India 1990 - 1993
B.A. Sociology
R.C.M. Matriculation Higher Secondary School, Chennai, India 1988 -
1990
Higher Secondary Education
TECHNICAL QUALIFICATIONS
Navo InfoTech Pvt. Ltd., Chennai, India Present
Studying Salesforce CRM
Bureau of Data Processing Systems Ltd., (BDPS), Chennai, India
August 1995
Diploma in Computerized Air - Ticketing
United Computer Literacy & Appreciation Network, Chennai 1991 - 1993
Two Years Masters Diploma in Computer Programming
C, C++, COBOL, Dbase, Pascal, FoxPro, FoxBASE plus, Lotus 1-2-3,
WordPerfect, WordStar, MS-Dos, Unix, MS-Office, MS-Word, MS-Excel, MS-
PowerPoint
CAREER HISTORY
Merit Software Services Private Ltd., Chennai, India July
2010 - Present
Team Lead (Non Voice Process)
Team Lead - Acolyte (Non Voice Process)
Recent Role & Activity:
> Working under Acolyte Outsourcing.
> At present handling CITITEC project and working through Citrix
directly with the Client, also Voyage, Space Recruitment, BWP,
TalentEdge, EU Solutions, Liquid Personnel, Appleton Young, Fresh
Minds.
> Recruiting the candidates of UK through screening the profile of
candidates.
> Processing and attaching the CV'S into the CRM software as per the
requirements of the client without error.
> Verifying the Candidate profile and previous Company details
> Selecting SAP related Candidates from US job portals (Dice, Career
Builder, Corp to Corp)
> Making separate tracker of daily production
> Interaction through client by Email, Skype & Conference Call.
> Uploading the Sourced Candidate details through Citrix Software to
the Client in UK.
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Web Research Executive - Merit Software (Non Voice Process)
Role & Responsibilities:
> Did back end job, UK Process (Handled 3 Projects).
> Processing and Sending Mail to the Client after formatting the CV'S
in to the Client software as per the requirement of the client
without error (Space Recruitment, BWP - Client).
> Did Auditing job in Client Remote Desktop (CCR - Marks & Spencer -
Client).
> Creating Separate Daily Production Tracker for the daily work done
and mailing the report to Vice President, Team Manager and Data
Head.
> Also did Web Research for UK Process for a different client.
Worked under various projects like BMI, Haymarket, Space CV's,
Dovetail, Procom, Wilmington, BWP, CCR-Marks & Spencer, etc.
MA FOI Consulting Solutions Ltd., Chennai, India May 2008
- June 2010
Senior Process Associate (Non Voice Process)
Working under the project of BBT (Beresford Blake Thomas) for the
recruitment.
Role & Responsibilities:
> Doing back end job, UK Process.
> Processing and attaching the CV'S in to the Client software as per
the requirement of the client without error.
> Achieving the target for the daily report.
> Also Consolidated the MIS for the team members.
Intelenet Global Services Pvt. Ltd., Chennai, India
September 2007 - April 2008
Now changed to Serco Global Services, Chennai, India
Customer Service Executive (Non Voice Process)
Role & Responsibilities:
> Doing back end job for Barclays Bank, UK (Deceased Process).
> Once the sole account holder is deceased we will verify the
particulars and close the account.
> In the case of joint account holders, if one person is deceased
then we remove the deceased name and covert the other account
holder into sole account and issue fresh cheque book.
HCL Technologies Ltd., Chennai, India January 2007
- August 2007
Technical Support Officer (Voice Process)
Role & Responsibilities:
> Responsible for resolving Technical issues for U.K Customers.
Sutherland Pvt. Ltd., Chennai, India
October 2005 - December 2006
Customer Support Executive (Voice Process)
Role & Responsibilities:
> Responsible for Customer Queries for USA Customers.
Frontier Life Line Pvt. Ltd., Chennai, India
February 2004 - October 2005
Senior Public Relations Assistant
Role & Responsibilities:
> Responsible for Computer operation.
> Responsible for meeting the requirement of patients.
> Responsible for taking appointments for consultation.
> Responsible for preparing Surgery & Cath list prior to operation.
> Responsible for allocating & preparing Room list.
> Responsible for completing the formalities while Admitting &
Discharging the patients.
> Responsible for preparing the Estimation letter for various
procedures.
> Responsible for handling Insurance details of the Patients.
> Responsible for Handling Petty cash.
> Responsible for receiving and replying the faxes & e-mails.
Madras Medical Mission, Chennai, India April 1996 -
January 2004
Public Relations Assistant
Role & Responsibilities:
> Responsible for Computer operation.
> Responsible for meeting the requirement of patients.
> Responsible for taking appointments for consultation.
> Responsible for preparing Surgery & Cath list prior to operation.
> Responsible for allocating & preparing Room list.
> Responsible for completing the formalities while Admitting &
Discharging the patients.
> Responsible for preparing the Estimation letter for various
procedures.
> Responsible for Handling Petty cash.
> Responsible for receiving and replying the faxes & e-mails.
Stock `N' Shares, Chennai, India May 1993 -
March 1996
Data Entry Operator & Accountant
Role & Responsibilities:
> Responsible for Computer operation.
> Responsible for Handling Files & filing the Client Statement
Documents.
> Responsible for typing Letter Correspondence.
> Responsible for preparing Cheque & Vouchers.
> Responsible for Handling Petty Cash & preparing Bank Entries.
> Responsible for Comparison & Tallying of Parties Account statement.
HOBBIES
Reading Books, Surfing Net, Listening to Music, Gardening, Sports.
STRENGTHS
Good Communication Skills, Friendly nature, Positive Attitude, Strong
Will Power.
LANGUAGES KNOWN
> English (Speak, Read & Write)
> Hindi (Speak, Read & Write)
> Tamil (Speak & Read)
> Malayalam (Speak)
PERSONAL DETAILS
Name : K.BEES VARGHESE
Father's name : K.L. Vareed
Date of Birth : 4th February, 1972
Marital Status : Married
Religion : Christian (Roman Catholic)
Nationality : Indian
Place : Chennai, India K. Bees Varghese
Date : 26/02/2015
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