Data Entry Customer

C HRISTOPHER JENSEN

**** *. ******** *******, ** 67213 (Cell) 316-***-****

E mail: *******************@*****.*** /

***********.******@***.***

SUMMARY

To advance my career in the field as a IT

Specialist

COMPUTER SKILLS

Cabling/Wiring

L AN/WAN

T roubleshooting

I nstallation of Cisco

Systems

H ardware

T roubleshooting

EXPERIENCE

JR. Network Admin, CGI

Assist customer with wireless connectivity issues and setup

Database )DNS) administration

Tripp Lite UPS installation

Accurate Data Entry

05/11

Provide Network Support and Troubleshooting

P resent

Cable Installation/Management

Configure Cisco 3750X switch for Edge User, Router

Install Cisco 3750X switch

Script writing for new Cisco 3750X switches

03/10 - 5/11 IT Desktop Support/IMAC, LSI Staffing

Hardware/Software issues trouble shooting

Assist customer with wireless connectivity issues and setup

Database administration

Accurately Logging all customer requests and document resolution via USD ticketing

system

Accurate Data Entry

Hardware installation

Provide Network Support and Troubleshooting

Provide I MAC (Install, Move, Add, Change) Support

IT Help Desk, T EKSYSTEMS

Accurate Hardware/Software issues trouble shooting

Assist customer with wireless connectivity issues and setup

Database administration

10/06 - 10/09

Accurately Logging all customer requests and document resolution via Maximo

t icketing system

Accurate Data Entry

Specialist/ Information Management Office (IMO), US ARMY

System support

Database administration

11/00 -

Equipment/software analysis/procurement/setup

04/06

User administration for Security Assistance Network, IMSO web, and DSAMS

VTC and conference support

Provide guidance to management on matters relating to Information Management

E DUCATION

03/09 -

Associate, I TT Technical Institute

03/2011

Certificate of Graduation, W ichita Technical

11/06 02/08

I nstitute (WTI)

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