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Sunnyvale, CA
February 25, 2015

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Sunnyvale, CA ***** Mobile: 510-***-**** E-Mail:



To obtain a software QA position that challenges my QA related experience, skills and encourages

professional growth.


• Accomplished QA Engineer over 3 years of experience in working as a software QA Engineer for a

variety of IT Industries including consumer electronics, wireless, multimedia, worked on Web

applications, Mobile applications.

• Testing experience in mobile and web-based applications in Agile (Scrum) Development process

• Knowledge of Software Development Life Cycle and SQA methodology

• Develop comprehensive QA documentation: test plans, test cases, bug reports

• Knowledgeable in Black Box, GUI, Functional, Usability, Integration, Smoke, Regression, Boundary,

Compatibility and Security testing

• Proven organizational, analytical, and communication skills (verbal and written)

• Formal training in black box manual and automated software testing and information technology

• Strong team player with ability to work productively in a team as well as individually

• US Citizen


Operating Systems: Windows 8/7/Vista/XP, Mac OSX

Mobile Platforms: iOS, Android OS

Programming: HTML, CSS, XML, JavaScript, SQL

Database: Oracle, MySQL

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server, Oracle Virtual Box

Bug Tracking: Jira, mantis, Bugzilla

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office (Word, Excel, PowerPoint, Outlook)


07/14 – Present Software QA Engineer, ConnectedIO, Santa Clara, CA

Project: ecommerce Web application (

• Implemented and provided input for test plan as well as designed test cases on Testrail and

executed those test cases.

• Lead and facilitated testing as team lead, motivated team members, verified that all team

members have sufficient work.

• Keep track of the new updated requirements.

• Executed test cases covering new features.

• Performed functional, usability, integration and compatibility testing on web and mobile


• Reported bugs to Mantis Bug tracking application. Check and reviewed bugs from Mantis.

• Experience in testing based on requirements and updated requirements with new features in beta

version of website, as well as live version in agile environment.

• Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other

issues within proprietary software applications developed for ABC Company’s global user base.

• Demonstrated methodical, detail-oriented and thorough approach to all assignments while

adhering to compressed timelines. Complete all assignments on or ahead of schedule.

• Consistently recognized for excellent problem-solving and analytical skills by programmers,

project managers and supervisors.


Mobile Game testing

• Worked on the game app called GRAND PRIX RACING APP for 2-3 year old kids to develop

improve fine motor skills. Recognize of colors and find out about car types.

• Performed Installation, Functionality, GUI, Device Compatibility testing

• Installed APK file on Android platform

• Wrote test cases on Test Rail for car racing game app

• Performed regression testing.

• Tested this app on 3 year old kid also.

06/13 – 06/14 Software QA Engineer, B- Comm, Los Altos, CA

• Tested a mobile application - VoIP communications and voice data transfer via the Internet to landline

and mobile numbers, similar to Viber and Skype

• Conducted Localization testing --validated UI flow, app page layouts, user interactions, including

proper local language, currency, time zone (date and time format)

• Validated application functionality for a variety local Internet Providers (Verizon, AT&T, T-Mobile)

• Created and executed test cases for the application components (Registration, Calls, Text Messaging,


• Performed ad-hoc, usability and regression testing in QA and production environments

• Analyzed software failures, reported issues to Bugzilla. Performed bug verification testing and

regression testing for new builds.

• Participated in regular project team meetings to discuss testing procedure and assignments

• Communicated with QA team members and developers to resolve testing issues

• Installed Android SDK and set up mobile device emulator to develop and test Android version of the


01/13 -06/13 Software QA Engineer, Memocast, Los altos, CA

• Tested a web-based application -- International Movies Portal (video content collection with

subtitles such as movies, TV series, cartoons, sporting events, tutorials, etc.) providing video-on-

demand streaming services based on subscription level

• Developed test documentation (Test Plans, Test Case Documents, and check lists)

• Utilized boundary analysis to create test cases

• Executed test cases covering social networking features (People Search, My Friends, Playlists,


• Tested numerous functional areas and product features with various user input criteria

• Performed browser compatibility (MSIE, Mozilla Firefox, Google Chrome, and Opera) testing in

virtual machine environment (VMware Server)

• Identified and researched software failures and reported them via Bugzilla.

• Performed GUI, usability, functionality and regression testing.

10/12 – 12/12 QA Intern, Gap Inc, San Francisco, CA

• Learned Cube reporting – Microsoft Analysis Service application.

• Learned deployment of cubes.

• Testing data using cubes dimensions and measures.

• Learned Continuous Integration Testing.

• Installed Microsoft Analysis Service application.

• Learned and tested ETL framework.

• Created test cases and scenarios for cube data testing using SQL.

• Worked with developers/team leads.

2004 – 2006 Insurance Coordinator, Fremont Pediatric Clinic, Fremont CA

• Coordinated, liaised and networked between insurance companies

• Managed filing and tracking insurance claims and informed patients of their claims status

• Processed insurance and disability claims in a timely manner

• Circulated documentation as needed for reviewing

• Prepared insurance forms and associated correspondences

2002 – 2004 Customer Service Rep, Fry’s Electronics, Fremont, CA

• Diagnosed the customer's issue

• Determined if problem is network, hardware, or software related

• Accurately resolved the issue at hand

• Provided support via phone or e-mail

• Educated or informed user on how to use program


Software Quality Assurance,Portnov Computer School, Los Altos, CA


1999 BS in PCM (Physics, Chemistry and Mathematics), Kuvempu University, Davangere, India


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