Customer Service High School
Resume:
Javier J. Pe a 860-***-**** [pic]
**** ***** *****, ***. * ( Orlando, FL 32807 (
************@*****.***
Manufacturing / Warehouse
Detail-focused self-starter with excellent manual dexterity and stamina.
Quick learner who adapts readily to new challenges Demonstrated commitment
to maximizing efficiency and productivity in the workplace. Go-getter who
produces quality work under pressure and in demanding conditions.
SKILL SET
. Lathe Machine . Surface Grinder . CNC Programming
Operation (AutoCAD)
. Vertical Milling . Precision Tools . Process Control &
Machine Quality Assurance
. Band Saw Operation . Blueprint Reading . Safety and Emergency
Procedures
. Drill Press . Measuring Instrument . Bilingual
Reading Spanish/English
EXPERIENCE
'
Began in voluntary capacity and ended up serving
Breakfast 4-month paid internship helping Cafeteria staff. Cooked
Cook/Cafeteria Aide breakfast for population of approximately 170 students.
In the evenings, performed dishwashing duties including
scouring pots and pans, and cleaning tables and kitchen
Hartford Job Corps area upon completion of meal.
Academy Commended by supervisory staff for strictly adhering to
Hartford, CT all kitchen safety and health standards.
(2014)
Hired as crew member in high-volume, fast-service
restaurant. Within 2 months, promoted to management.
Floor Supervisor Trained new staff and fired unproductive staff.
Scheduled staff hours, handled POS system for time
Burger King sheet verification, entry, and payroll. Ordered,
Orlando, FL received, and controlled stock including daily
(2013-2014) examination of perishable food and disposal. Served as
go-to-person for escalated customer complaints and
filled in on floor when short-staffed. Inspected
machinery and appliances regularly to ensure fully
sanitized. Handled all store inspections by corporate.
Called the "Bruce Lee" of the floor for order accuracy,
food quality, and speed of order completion,
resourcefulness, and professionalism.
Began working in drive-thru selling to and serving
Crew Member customers. Operated cash register processing cash,
debit/credit card transactions. Moved up to cook
McDonald's grilling burgers, frying chicken and French Fries,
Orlando, FL making shakes, and breakfast meals. Floated at
(2012-2013) drive-thru and counter as needed. At shift end, cleaned
kitchen, scoured pots, pans, and appliances, and dining
areas, and replenished condiments and paper goods
supplies.
Praised by supervisory staff for quality work,
productivity, and team spirit.
Mechanic Assistant, Assisted brother for 4-year period repair and maintain
Independent (with cars on referral basis for people in
brother) Orlando, local community. Handled general maintenance on
FL automobiles including oil, break and rotor changes,
(2006-2010) head gasket repairs, and transmission replacements.
Additionally,
completed engine and transmission swaps, and performed
some pipe bending.
EDUCATION
Hartford Job Corps Academy, Hartford, CT (2014)
. Manufacturing Trade Certification ( OSHA 10-Hour Certification
. Customer Service and Advance Leadership Trained
Acceleration Academy, Orlando FL (2008-2012)
. High School Diploma
. Captain of 6-member dance team and co-captain of 15-member step team
that performed in various school and local events. Key player in
performance choreography on both teams.
CIVIC ENGAGEMENT
Hartford Job Corps Academy, Hartford, CT (2014)
. Student Government Secretary: Elected and served office for 6-month
period. Took minutes at all school committee meetings and handled
students questions and concerns. Prepared event proposals and
processed finance requests and obtained appropriate permission.
Operated campus store selling to and serving students. Represented
Hartford Job Corps Academy at business meetings and campus events.
. Opening Doors: CT Homeless Youth Workgroup: As member of local
community group representing Hartford Job Corps Academy, brainstormed
ideas and solutions to prevent homelessness of at-risk youth.
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