Customer Service Representative

Jontae A Pinckney

***-** *** ******

saint albans NY,11412

973-***-****

**************@*****.***

skills

Quick learner, eager to further my customer service knowledge and skills

Meticulous worker; attentive to quality and detail

Able and willing to assist co-workers, supervisors, and clients in a cooperative manner

Committed to providing total quality work

Work well under pressure to meet deadlines and quotas

Professional Experience

Cablevision ustomer Service Representative (2009-2012)

-C Melville, NY

Resolved billing inquiries, disputes, payments, change of service requests, and general technical

inquiries through troubleshooting support.

Provided professional, courteous, and responsive service to customers.

Innovative Concepts ustomer Service Representative (2009)

-C Carle Place, NY

Answered calls professionally, responded to customer inquiries

Researched required information using available resources; handled and resolve customer

complaints.

Provided customers with product and service information as well as schedule appointments.

Routinely placed follow up/reminder calls to customer

Education

University of the State of New York

GED 12/2008

References

Stephanie Riascos-Cablevision

*************@*****.**

718 -913-3178 st e m

Takiya Muhammad - Innovative concepts

347-***-****

******@*******.***

Contact this candidate