Summary of Qualifications
My objectives for this resume are to display my areas of expertise, for the reader to acknowledge my credentials, and also to
pursue a career in which my training and collegiate experience has given me knowledge of.
Lithonia High School
August 14, 2002- May 26, 2006
High School diploma
Albany State University
May 5, 2012 - Undergraduate Bachelors of Science in Sociology
Insurance Claim Representative Asurion Insurance
April 28, 2014 – Present
Assisting customers with filing insurance claims for their wireless devices, processing payment for replacement device,
shipping replacement device, and recording data for future reference
Customer Service Representative Teleperformance
February 15, 2013- April 28, 2014
Helping customers understand there AT&T wireless bills, resolving outstanding balances, providing adjustments when
necessary, recording data obtained for next issue for reference.
Career Service Clerk Georgia Bureau of Investigation
May 2005- December 2009
All clerical duties, typing of police reports, fingerprinting, Uniform Crime Reporting (UCR), AND Criminal Justice
Information Systems Technician.
Microsoft Word, Excel and Office
Mortgage systems: LPS and LSAMS
Ability to operate a switch board up to 7lines.
REFERENCES AVAILABLE UPON REQUEST