Maintenance Customer Service

Location:

Posted:

February 24, 2015

Shannon Cooley

Phone no: (cell) 256-***-****/ (home) 256-***-**** Email: shroom93@ hotmail.com

Profile: I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I

have extensive experience in the Mechanical / Maintenance industry, I love to learn, and am always up

to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a

position where I can develop and excel while giving my best to an employer.

Engineered Maintenance: Maintenance Tech III- Kennametal- 481 Fire Tower Rd. Grant, AL 35747,

May 2003-Present. Industrial electrical 600Vac and DC current. Industrial electrical wiring, set-up and

maintain preventive maintenance schedule for maintenance personal, maintain computer maintenance

management system for personal job duties, repair and maintain upgrades of Sankyo/Adept robots,

maintain order supply for maintenance personal (parts, etc.), maintenance inventory, weekly safety

inspecting report, EPA environmental reports.

Maintenance Engineer Tech - ATI Engineered Products-481 Fire Tower Rd. Grant, AL 35747, May

2003-Present. Industrial electrical 600Vac and DC current. Industrial electrical wiring, set-up and

maintain preventive maintenance schedule for maintenance personal, maintain computer maintenance

management system for personal job duties, repair and maintain upgrades of Sankyo/Adept robots,

maintain order supply for maintenance personal (parts, etc.), maintenance inventory, weekly safety

inspecting report, EPA environmental reports.

Engineer Services -Publix Super Market 6707 US Highway 431. Owens Cross Roads AL 35763, Feb

2000 - May 2003. Set-up and lay out of the individual departments for easier access to customers for

newly built supermarkets, electrical wiring of new machines, preventive maintenance of air condition

units, isle way construction, service desk and check-out lane construction, order and ensure all

equipment is ready and installed in working condition prior to grand opening.

Assistant Manager Customer Service - Publix Super Market 6707 US Highway 431 Owens Cross

Roads AL, 35763, May 1998 - Feb 2000. Handle customer complaints, daily employee work load

schedule, special order request from customers, stocking inventory, maintaining employee time sheets.

Education:

University of Phoenix - Phoenix, Arizona

AA of Science Criminal Justice, Oct 2006 - Nov 2009, transferred to Strayer University UAH campus

Huntsville, AL.

GPA: 3.89

Extensive professional training in M.R.P. system and C.M.M.S

Sankyo robotics training course 120hrs, Adept robotics training. ATI Industries - Nashville, Tennessee.

Madison Career Academy Technical School- Huntsville, Alabama

Industrial Maintenance

NFPA electrical trouble shooting & preventive maintenance 2013/09/26

NFPA compliance specialist certified 2013/10/06

OSHA compliance electrical qualified person 2013/10/06

Interests: I enjoy new challenges of repairing machinery or upgrading or redesigning, to make it better

and more reliable equipment.