Customer Service Medical

Objective:

Seeking an opportunity with a company that will allow me to show what a

valuable asset I am

Education:

Fortis Institute, Houston North Campus - Graduated: 08/2012

Medical Billing and Coding Specialist

The Masters Senior High School Graduated: 2008

Skills & Certifications:

CPR/BLS Certified through the American Heart Association, HIPPA Regulations

& Compliance, and TABC certified

ICD 9/10 & CPT Coding, DRG's, APC's, EOB's, Pharmacy Coding, Billing and

Hospital billing, Delinquent Claims, Medicaid & Medicare, Insurance

Verifications, CMS 1500 Forms, Medical Terminology, Medisoft and Medical

Manager knowledge

Microsoft Word, Excel, PowerPoint, Outlook, Access, Internet, 10-key, Data

entry, & filing

Sales, Customer Resolution, Customer Service, Cashier, Cash Handling,

Stocker

Experience:

2012 Cardiologist Doctors Office

Medical Billing and Coding Specialist Extern

Called insurance to check claims status, called patients to remind them of

their due balances, EOB's, registered in patients into our system, verified

patient benefits with insurance companies

looked up procedure codes, added all daily charges, posted payments into

system

faxed documentation & followed-up with insurance companies

8/2007 - Present: HEB, Houston, TX

Customer Service Associate/Cashier

Provide excellent customer service with a friendly smile daily, check items

for customers

Direct customers, offer assistance to customers, manage cash, credit card,

checks & Lone Star debit transactions

I take the initiative to learn other areas of the store for career

progression

9/2010-11/2010: Spherion/Hewitt, Woodlands, TX

CSA

Provide excellent customer service, working in a call center answering

calls daily

05/2007 - 7/2007: Whataburger, Cypress, TX

Cashier

Provide customer service, take food orders and handle cash register, stock

and keep restaurant clean, cash and credit card payments management, prompt

service

9/2006 - 2/2007: Academy, Houston, TX

Cashier

Greet customers and provide excellent customer service, cash management,

check and credit card payments, data entry, and offer sales assistance

References will be available upon request.

Contact this candidate