OS: Windows Server
Application: Groundworks, Nagios, Wireshark, Git, XML
Financial Applications: Thomson Reuters Market Data System (TRMDS), Bloomberg B Pipe
1 RECENT EMPLOYMENT HISTORY
BLOOMBERG L.P., New York, NY
April 2013 Present
Multinational mass media Company providing financial software tools such as analytics and equity trading platform, data
services and news to financial companies and organizations around the world
R&D Market Data Analyst (Consultant)
Integral part of Bloomberg market data feeds convergence project.
Responsible for conversion of market data field mapping, client support, and code changes.
Utilized Python and Bash to create several tools for internal use such as XML parsing utility, Git automation, log parsing,
and client reports.
Troubleshoot real time market data feeds and utilize internal tools to perform root cause analysis.
Work directly with developer and quality control teams to test existing and new code changes.
Utilize Git to deploy and review all environment code changes.
Enforce strict production release procedure across all client environments.
ICAP, Jersey City, NJ
January 2011 – April 2013
Premier voice and electronic inter dealer broker and provider of post trade and risk information services
Market Data Application Support Analyst
Member of application support team involved in the day to day support of internal and client facing applications.
Perform application deployment by following strict Change and Release management procedures.
Work in cohesion with other departments such as QA, developers, and database to ensure successful application deployment
and upgrade in QA, production, and disaster recovery environments.
Utilize UNIX commands for such tasks as job scheduling, processing log files, troubleshooting application performance and
Utilizing Python programming language to perform such functionality such as log scraping, remote file retrieval, data
archiving, MySQL queries, system and network administration, as well as ad hoc requirements.
Support of Bloomberg BPIPE and Thomson Reuters RMDS consolidated data feeds.
Work directly with market data products team to ensure proper delivery of ICAP generated market data to various global
market data platforms.
Creating custom reports for ICAP products team.
Create and maintain system and application documentation for team running on SharePoint and Media Wiki.
RAYMOND C FORBES, New York, NY
February 2008 – December 2010
Member NYSE/NASD Independent brokerage firm who utilize proprietary applications and strategies with a focus on US
Application and Trade Support Analyst
Provide direct application support on both global and proprietary market data and trading applications.
Work in cohesion with development team to ensure maximum productivity and performance of proprietary applications and
strategies including quality assurance, scripting, training and methodology support.
Utilize Python programing language for system administrative purposes such as monitoring application and network
processes and logs, end of day reporting, and data backup.
Established all incoming and outgoing FIX connections and expertly handled all escalations.
Basic administration and support of MYSQL databases including queries and analyzing performance.
Manage Red Hat Enterprise Servers on HP and IBM platforms.
Manage Windows 2008 servers including Active Directory, user and group permission, and domain policies.
Perform trade related duties such as trade confirmation, end of day reports, creation of new trading accounts, and interacting
with NYSE officials and market data vendors.
Provide desktop and application support for broker dealer division located directly on the NYSE.
WESTERN ASSET MANAGEMENT, New York, NY
February 2006 – Nov 2007
One of the world’s leading fixed income managers with offices in Pasadena, Hong Kong, London, Melbourne, New York,
Sao Paulo and Tokyo
Trade Floor Support / Systems Admin (Consultant)
Assisted users with all market data application issues to include installation and troubleshooting
Prepared documentation on fixes and resolutions for global team.
Documented all technical related resolution to rest of team to input into knowledge base for future reference.
Troubleshoot issues and provide error tracking using UNIX commands and SQL database.
Manage Active Directory and Exchange accounts including account creation, delegating shares, and permissions.
Collaborated with developers to adjust and upgrade applications per business and user requests.
Work directly with market data service vendors including acquiring user services, maintaining accounts, and updating billing
UBS, New York, NY
October 2005 – January 2006
A premier global financial services firm offering wealth management, investment banking, asset management and business
banking services to clients
Desktop Support (Consultant)
Completed desktop rollout of 500 new workstations on Windows XP. Set procedures for deployment and created
troubleshooting instructions for first level technicians. Coordinated team deployment and tasked nightly roll outs. Tracked all
equipment deployed and decommissioned. Worked closely with senior management to meet all time lines and deployment
MERRILL LYNCH, New York, NY
January 2000 June 2004
Investment banking and wealth management division of Bank of America, with over 20,000 brokers and $2.5T in client
Trade Floor Support (Consultant)
Provided second level support on Windows XP. Key member of team in the upgrade of 5K workstations from Windows NT
to Windows XP.
2 EDUCATION AND PROFESSIONAL DEVELOPMENT
Keystone College June 1998