Customer Service Medical Assistant

Alicia Carter

Customer Service Rep

Cypress, TX

**********@*****.*** - 713-***-****

Customer Service Representative with over 10 experience, answering high volume of inbound calls in call

centers, assisting customers with billing, enrollment, taking payments, processing orders.

WORK EXPERIENCE

Enrollment Specialist

Crossfire - Victorville, CA - May 2014 to October 2014

inbound calls in a call center and enrollments

Sales floor support/ cashier

Macy's - Victorville, CA - November 2013 to April 2014

Responsibilities

Recovery, assisting customers, cashier

Receptionist

G.C. Car Transport Services - Katy, TX - January 2008 to August 2012

08/2011

Duties: Answer incoming calls, filing,

Make daily bank deposits, distributing of daily incoming mail.

Customer Service Rep

Assured Medical Billing Services - Katy, TX - March 2003 to December 2006

Duties: Answer incoming calls, distributing of daily incoming mail, arrange payment plans on past due accounts

for doctor visits, filing.

Agency Temporary Assignment

Intermix Media - Culver City, CA - April 2002 to February 2003

Duties: Answer high volume incoming calls in a call center, assisting customers with purchase orders,

responding to customer emails regarding the status of their order or billing questions.

EDUCATION

Medical Assistant

Antelope Valley Medical College - Lancaster, CA

2004 to 2005

ADDITIONAL INFORMATION

PC knowledge, Typing, Microsoft Word, Internet Navigation

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