Nancy A. Heffernan
Saddle Brook, NJ 07663
*********@*****.***
(201) 873-
6540
SUMMARY
Experienced and skilled Account Manager with effective communication skills
both verbal and written. Self-motivated, conscientious professional with
strong qualities in organization and problem-solving.
COMPUTER SKILLS
Microsoft Word, Excel, Power Point, Outlook, Lease Plus, Lease Ware
PROFESSIONAL EXPERIENCE
Ever bank Commercial Finance, Parsippany, NJ December 2010
- July 2014
Account Manager
( Prepared documents based on application approval, vendor and program
requirements consistent with company policy, guidelines and procedures.
. Pulled credit report for new lessees using D&B or Experian, than notified
Sales Representative of decision
. Followed up for any order deficiencies and invoice issues ensuring
complete resolution
( Ensured communications with Credit Managers, Relationship Managers
and Sales Representatives regarding transaction flow.
( Obtained my own booking and funding authority of $100,000.00 in
Technology Department
( Received targeted bonuses for every performance review
Hertz Corporation, Teterboro,
NJ
2010
Counter Sales Representative
( Completed rental agreements
( Greeted and built rapport with each customer at the counter or on the
telephone
( Responded to inquiries with genuine interest and concern for customer
needs
( Offered upgrades on rentals resulting in increased sales and compensation
TD Bank North f/k/a Interchange Capital, Elmwood Park, NJ 2006-
2007
Lease Administrator
(Processed documents for financed equipment
(Pulled credit reports on new lessees using D&B or Experian
(Completed transactions with complete accuracy in order for deal to fund
Key Equipment Finance f/k/a American Express Business Finance, Parsippany,
NJ 1999-2006
Sales Support Representative (1999-2006)
(Assisted Regional Manager book an average of $11.75 million per year
(Offered proposals to potential lessees and vendor sales representatives
(Processed lease documentation and followed up for any order deficiencies
and invoice issues
(Built and maintained rapport with Credit Managers, Sales Representations
and Operation Managers
(Completed telephone audits on small ticket transaction
EDUCATION/PROFESSIONAL DEVELOPMENT
CDM Institute, Wayne, NJ - Computerized Accounting
Bergen Community College, Paramus, NJ - Accounting Course -GPA 3.4