Information Technology, Project Management

Mark B. Hilderbrandt

**** ******* ***** **, ******, GA. 30019 ? 678-***-**** ?

****.************@*****.***

EXPERIENCE SUMMARY

Over 30 years of experience in Information Technology Strategy, Project

Management, Process Improvement, System Engineering & Design, Network

Management, Wireless Security, Network Server Solutions, Consulting,

Marketing, Business Management, as well as, Video Production, Computer

Animation, Multimedia Authoring, and Interactive Computer-Based Training.

PROFESSIONAL EXPERIENCE

Global Protection & Investigative Services, Inc.

Alpharetta, GA / Birmingham, AL

Business Operations / Marketing Director

8/12 -Present

Mange all daily business operations, employees and marketing

. Responsible for marketing security services and solutions

. Manage employee payroll and timesheets

. Manage multiple offices in 2 states

CRM Computer Services

Flowery Branch, GA

Marketing Director / IT Strategy Leader

4/11 - Present

Lead all IT strategy, systems infrastructure, architecture, and marketing

to our clients

. Provide hands-on desktop support to customers

. Provide desktop support and server support

. Responsible for marketing IT services and solutions

. Serve as corporate Point-of-Contact on all IT-related matters

. Developed/Implemented Wireless network infrastructures

Advanced Solutions for Tomorrow

Alpharetta, GA

IT Strategy Lead

5/10 - 2/11

Led IT strategy, systems, infrastructure, architecture, and processes

initiatives companywide

. Assisted in the planning and implementation of additions, deletions

and major modifications to the supporting regional infrastructure

. Managed multimedia team developing Computer Base Training

. Developed and authored IT policy training material for the entire Firm

. Developed and authored training material for the help desk technicians

. Initiated and led the implementation of improvements in all areas of

IT responsibility

. Served as corporate Point-of-Contact on all IT-related matters

. Shaped and implemented corporate IT strategies

. Supported marketing IT services and solutions

Booz Allen Hamilton

Atlanta, GA

Associate, Technology Team

03/95 -

01/10

Led IT and strategy consulting projects for Booz Allen's Global Defense and

Civil Finance client markets

. Co-developed a data-driven, trademarked methodology for the

transformation of the United States' military infrastructure for the

Base Realignment and Closure (BRAC) initiatives

. Led the assessment of thousands of data dumps provided by the U.S.

government aimed at informing state representatives of the strengths,

borderline issues, and weaknesses of each base. Provided

recommendations to remedy each weakness as well as presented the

finial presentation to the state representatives and the Governor's

office.

. Performed SQL and ASP.net programming, scripted new business rules and

developed a systemic tool that improved the Internal Revenue Service's

ability to systemically identify and select past due accounts for

treatment of underreported income (resulted in $1.2B additional annual

revenue)

Booz Allen Hamilton

Atlanta, GA

Continued

Developed and provided Tier II and III help desk support and solutions for

Booz Allen's southeast geographies (customer base included 14,000+ staff)

. Developed and authored volumes of training material for over 100 help

desk technicians

. Developed the Firm's wireless security and networking strategy

. Led multiple teams to implement Windows XP Operating System upgrades

. Managed and provided hands-on desktop support to 600+ staff

Provided global on-site, home office, and remote location technical support

to Booz Allen senior executives (Partners and Principals)

. Provided global, on-site and home-office continuous IT support (24/7

on-call responsibility)

. Designed, developed and implemented remote wireless secured networks

. Authored the policies for home office, security network design and

implementation

Managed multimedia team in a classified environment

. Developed Computer Based Training for various clients

. Developed videos and animations for clients

. Won two Telly awards for Video Production of two videos "The World of

Geospatial" and "Office Wars"

Paragon Models Inc.

Columbia, MD

Owner/Manager

04/85- 03/95

Produced high end computer animations and 3D modeling for residential and

commercial architecture projects

. Master in 3D Studio Max computer animation

. Produced 3D models using advanced CADD/CAMM manufacturing system

. Developed and authored training material for employees

. Developed and recommended marketing material for our clients

. Responsible for all marketing for the company

. Managed 10 full time and part time employees

EDUCATION

Howard Community College

Columbia, MD

Associates Degree in Computer Aided Design, partial

1994

Study focused on 2D Cad and 3D computer animation

Instructor at Howard Community College - Advanced 3-D Animation and

Computer Graphics 1996

PROFESSIONAL AFFILIATIONS & AWARDS

SIGGRAPH - since 1998

Telly Awards - Winner of two Telly awards for Video Production of

"Aerospace Integration" and "Office Wars"

COMPUTER SKILLS

Microsoft Windows Server and Active Directory

Microsoft Windows Operating Systems - Proficient in ALL OS

Microsoft Office Suite - Word, Excel, Outlook, PowerPoint, SharePoint,

Visio and Project

Autodesk - 3D Studio Max

InSync - Speed Razor - Video Editing

Adobe - .PDF, Premier, and After Effects

Acid Pro - Sound

Novell Account Management

Familiar with .ASP and SQL server database structures

Contact this candidate