Customer Service Security
Resume:
Deirdre R. Johnson
Houston, Texas 77042
***.****@*****.***
Objective:
To provide top quality service, and obtain a position with a progressive
company where my abstract and analytical abilities will be resourceful.
Strengths:
Excellent organizational, customer service, and communication skills. Able
to motivate personnel to increase productivity while maintaining harmonious
working relations. Clear and concise in written and oral communication.
Experience:
September 2008 / Current: FJC Security
Contract with Homeland Security
Commissioned Security Officer:
Responsible for checking appropriate badges entering and exiting federal
buildings, and proper search for any
illegal contraband.
June 2008 / September 2008 - Boxer Property
Courtesy Patrol Officer:
Responsible for patrolling client's property in the company vehicle, also
responsible for the safety of the client's, and property.
February 2006 / June 2008 - Houston Can Academy School:
Commissioned Security Officer (Site Supervisor):
Duties include facilitating and supervising fellow employees, and
responsible for the safety of the teaching staff, and students.
June 2006 / November 2006 - GEO Correctional Facility:
Security Guard (Part-Time)
Duties include guard patrol of inmate violators, and responsible for the
safety of the staff.
June 2005 / June 2006 - Maverick Security:
Armed Security Guard (Part-Time)
Responsible for security escort for the ATM Technicians, and replenish ATM
machines.
June 2004 / June 2005 - Memorial Terrance:
Driver
Duties include transporting patients to and from hospital.
June 2001 / June 2004 - Coca Cola Bottling Company:
Merchandise
Responsibile for merchandising grocery store, setting up displays,
condensing backroom, customer service, restocking shelves, and inventory
control of product.
November 1994 / June 2001 - Metro Transit Authority:
CDL Driver
Duties include passenger transport, fare collection, route information,
greeting passengers, bus checking, accident and incident reports, and other
clerical duties.
Special Skills and Training:
Class A CDL with Hazmat, and Trainer Endorsement (1994)
Customer Relations Training (1994)
Crisis Prevention Institute (CPI Training) 2006
Level I, II, III Security Training
CPR and First Aid Training
Monadnock Basic Training Course
FEMA Emergency Guard Service Orientation
Fire Arm Training (40+hours)
GSA Basic Training (72 hours)
GSA Supervisor Course (9hours)
Education: Lamar University
Criminal Justice
Port Arthur, Texas
1983 - 1985
Thomas Jefferson High School
1980 - 1983
References Available Upon Request
Contact this candidate