Customer Service
Resume:
Scarlett Stephenson
Greater Atlanta Area
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Customer Service
Summary of Qualifications & Skills
Expert in project management, design, installation, maintenance and implementation networking technology
Resourceful problem solver with organizational, planning, problem identification and decision-making skills
Dependable, reliable, quick learner, self-motivated, detail-driven, excellent multitasking and follow-up skills
Demonstrate effective presentation and communication skills and interpersonal techniques, while working with co-worker’s and general public
Dedicated to seeing projects through to completion and skilled in resolving issues
Consistent attention to detail with an ability to analyze and interpret the implications of decisions to minimize bugs and create user-friendly programs
Knowledgeable of Microsoft Word, Excel, PowerPoint, Access, Outlook and Internet skills
Experience
06/2006 to Present, McDonough, GA
Independent Information Technology (Self-employed)
Assistant in download and install programs
Setup and administration of User accounts on all server systems
Installs, uninstalls and reinstalls software for proper operation in the instructional process for PC computers
Assists with configuration and setup of printers, projection devices, and monitors to work effectively for various purposes.
Assists with other technology problems and equipment operations when possible on PC computers
01/2011 to 06/2011, Hope Academy, Stockbridge, GA
Teacher Assistant
Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students with an emphasis on language development and emergent literacy skills
Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage
Organized and supervised games and other recreational activities to promote physical, mental, and social development
Enforced administration policies and rules governing students
Scarlett Stephenson Page 2
10/2003 to 11/2006, Bell, Book, & Candle, McDonough, GA
Customer Service
• Greeted and acknowledged customer entering establishment
• Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints
• Treating customers in a respectful and professional manner
07/2003 to 06/ 2006, Self-Employed, Lithonia, Georgia
Independent Health Care Provider
• Assisted with care of hair, teeth, dentures, and shaving, trimming nails, excluding clients who are diabetic or have poor circulation, the basic personal hygiene, and grooming needs
• Supervised client when performing the tasks, assisting client when caring for own appearance.
Travel to Medical Services means accompanying or transporting the consumer to a physician's office or clinic in the local area to obtain medical diagnosis or treatment.
• Assisted with shopping to meet the consumer’s health care or nutritional needs
08/2002 to 08/2004, McDonald, McDonough, GA
Cashier
• Operated cashier to record orders and compute bill
• Answer customers' questions, and provide information on procedures
• Collected cash and made change
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Maintained an orderly eating and serving area
06/1997 to 08/1998, Rex Childcare & Early Learning Center, Rex, GA
Teacher
• Worked with all age group from 2 mouths-10 years.
• Tending all need from changing baby diapers, feeding thru helping with homework
• Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students with an emphasis on language development and emergent literacy skills
Education
2000, Griffin Technical College, Griffin, GA
Diploma in Computer Technology
Eagle Landing High School, McDonough, GA
High School Diploma
References
Available upon request
Contact this candidate