Customer Service/ Accounting Clerk

SANDREE DANIELS

**** **** ***** *****, *******, GA 30349 • 770-***-**** • ***********@*****.***

QUALIFICATIONS PROFILE

Multi-talented accounting and administrative professional with diverse skills in accounting, tax,

merchandising, and office support. Successful in performing a variety of tasks with demonstrated

competence and proficiency. Focused and recognized as a results-oriented individual utilized in deadline

driven operations. Excellent customer service and communication skills, written and oral. Versatile in

being a team player and completing tasks individually.

Competencies

•Problem Solver •Oracle •MS Word •Adobe Photoshop

•Basic Accounting •SAP •MS Excel

•Financial Statements •Outlook •PowerPoint

PROFESSIONAL EXPERIENCE

Hire Investment – Atlanta, GA 06/14 –12/14

General Clerk

Make outbound calls to assessing and taxing authorities. Batch tax documents and scan into Atlas and OPT scan

manager for transmitting information to India resources for processing. Receive and sort all incoming mail.

Coordinate outgoing mail processes, including preparation of certified and return receipts. Scan and archive proof of

mailers in property tax system.

• Manage data and documents for property tax workflow system efficiently.

• Successfully deliver accurate processing of assessments, personal property and real estate billing for clients.

Macy’s -Atlanta, GA 05/13 – 03/14

Sales Support Specialist

Provided exceptional support to the Sales Team. Maintained sales floor and merchandise presentation to keep store

visually appealing. Changed merchandise prices and signage to display updated markups, markdowns, and store

promotions. Replenished merchandise on the sales floor in a timely manner. Analyzed markdown reports to measure

productivity and items in stock. Supplied outstanding customer service to customers.

• Displayed a positive helpful attitude on a daily basis that is acknowledged by customers and employer.

• Demonstrated excellent organizational skills and commitment to customer service.

SANDREE DANIELS

Page 2

NRG (formally GenOn) – Atlanta, GA 9/06 –6/12

Accounting Clerk

Processed sales tax returns and tax payments timely and accurately for over 30 states. Analyzed power sales reports

and invoices for tax return preparation. Maintained compliance of sales tax exemption certificates. Reconciled P-card

report to verify charges and account numbers. Prepared check requests, SS4s, and W-9s. Assisted in state audits by

gathering information and Accounts Payable data.

• Operated financial computer systems and furnished management with monthly sales tax exemption reports for

Sarbanes-Oxley compliance.

• Contributed to internal audits of tax data to measure internal controls of tax accounting process for SOX

compliance.

• Improved method for processing tax returns to reduce time frame of filing sales tax returns and making tax

payments.

Suntrust – Atlanta, GA 6/04 – 8/06

Accounting Clerk, contract

Prepared journal entries to support the General Accounting Department. Maintained sub-ledgers to keep track of

transactions for GL accounts. Processed invoices using IVS to support Finance Department. Reconciled invoices to

General Ledger accounts. Updated IVS data spreadsheets to assist forecast preparation. Coded invoices for payment

authorization.

• Successfully handled the processing, distribution, accuracy verification and maintenance of invoices.

• Composed effective accounting reports to provide Finance Department with A/P data to prepare

telecommunications budget.

National Data Corporation – Atlanta, GA 3/00 – 2/04

Accounts Payable Specialist

Audited and processed travel and expense reports using Oracle. Processed 75 invoices daily using the 3-way matching

system in Oracle. Received inbound calls from suppliers regarding discrepancies and payment status. Updated

supplier analysis spreadsheets using Excel to research unresolved invoices.

• Accurate and timely processing of up to 1,500 invoices per month for multi-site organization.

• Researched and solved billing problems and corrected errors on vendor invoices.

EDUCATIONAL BACKGROUND

Associate of Applied Science, Business Administration

Atlanta Metropolitan College, Atlanta, GA

Contact this candidate