Customer Service Representative
Resume:
JAY LORD V. BUSAYONG
No. **, Road * Bagong Pag-asa, Quezon City
Mobile: 091********
Email Add: **********.*********@*****.***
OBJECTIVE: Opportunity to employ practical skills to play a key role in planning and executing
innovative sales strategies, in order to increase sales performance and profitability of firm.
HIGHLIGHTS OF QUALIFICATIONS:
Innovative, persuasive, energetic, confident and outgoing.
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Proficient with Excel, Access, Windows - DOS, word processing and screen navigation
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Strong communication and problem solving skills both written and verbal
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Excellent time management and organizational skills
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Self-motivated and able to work independently
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Ability to develop quality assessment strategies and plans and implement them
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successfully
Good leadership and Effective networking expertise and excellent communication skills.
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EDUCATION:
University of Southern Mindanao, Kabacan, Cotabato
Bachelor of Science in Information System
Sy. 2012 – 2013
Mariano Untal Memorial High School
Bagontapay,M’lang, North Cotabato
Sy. 2008 – 2009
Bagontapay Central Elementary School
Bagontapay, M’lang, North Cotabato
Sy. 2004 – 2005
PERSONAL INFORMATION:
Age: 21
Birthdate: June 5, 1992
Birthplace: Dumadalig, Tantangan South Cotabato
Height: 5’3”
Weight: 50
Status: Single
Religion: Roman Catholic
TRAININGS/SEMINARS/AWARDS ATTENDED:
Image Retouching using GIMP(GNU Image Manipulation Program)
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Working Experience: On-Job-Training at National Statistics Office Region XI
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Enhancing E-Learning System through Moodle
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Seminar-Workshop on Visual C# ASP.net in Web Design
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Educational Tour in Cebu and Bohol
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• INNODATA KNOWLEDGE SERVICE
• FREEMAN
• OPINIONOLOGY
• PAG-ASA WEATHER FORECAST
• CITOM
• MACTAN CEBU INTERNATIONAL AIRPORT
Best Agent (Mocan Media)
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WORKING EXPERIENCES:
DATA ENCODER/ASSISTANT
QUAKNET INTERNET CAFÉ AND PRINTING SERVICES
March 2012 to January 2013
Conduct research and making proposals depends on client’s request
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Typing and formatting documents
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Printing and binding
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DATA ENTRY SPECIALIST
ONLINE JOB
January 2013 to May 2013
Provides details and information of a specific companies in all states in U.S.A
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CUSTOMER SERVICE REPRESENTATIVE
SYCORE BUSINESS SOLUTIONS INC.
August 2013 to March 2014
• Make outbound calls to potential clients in order to sell the company’s products.
• Verifying potential customer and selling company’s product and closing the deal.
• Credit Card Pulling
TELEMARKETING SPECIALIST
THE OUTSOURCE LINK INC.
April 2014- August 2014
• Make outbound calls to potential clients in order to sell the company’s products.
• Selling company’s product to businesses and closing the deal.
• Generating Leads
REFFERENCES:
Cecilia Epe
Team Leader
Sycore Business Solutions Inc.
6F Metro Lifestyle Building F. Torres St., Davao City
Agripino Castanos III
Survey Supervisor
Lapanday Inc.
Lanang, Davao City
Eugene Dunganon
Programmer
Kabacan Tiles Center
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