Customer Service Technician

Clinton Hill

Telecommunications/ Electronics Technician

****************@*****.***

Summary

I believe that hard work, self-reliance, and integrity are the core values that guide my life and career.

"Motivation is the art of getting people to do what you want them to do because they want to do it." - Dwight

D. Eisenhower

Experience

Field Technician at Harris CapRock Communications

December 2012 - January 2015 (2 years 2 months)

Provides mid-level system installation, commissioning, testing, and maintenance on products and services

overseas, onshore, and offshore as appropriate. also performs highly complex technical assignments as

directed by leadership, including but not limited to the following responsibilities: Provide technical support

and resource to ensure delivery of service. Liaison with clients, and groups within Harris CapRock to

ensure the timely delivery of service Installation, commissioning and maintenance of fixed and stabilized

satellite systems, including: Configuration, test and faultfinding of satellite modems Configuration, test and

faultfinding of C & Ku-band RF units Assembly of fixed antenna systems Assembly of Seatel stabilized

antennas and radomes Provide assistance to senior Field Technicians during the installation, commissioning

and maintenance of fixed and stabilized satellite systems Provide technical support and supervision of

junior Field Technicians, including on the job training where appropriate Assist with the problem solving of

technical issues within the company Travel to customers sites overseas, onshore and offshore, often at short

notice Complys with all safety requirements Complete all required paperwork accurately, Communicate

job progress to customers, Job Manager and Technical Services Data Center and Terrestrial networks, On-

call 24/7, Experience in computer networking systems and components Familiar with the use of a range of

suitable test equipment including Spectrum Analyzers, BERT testers, Wattmeters etc. Familiar with install

and fault find on typical maritime installations. (LOS, VHF, UHF) experience with PBX's, routers, TCP/

IP, PA and radio systems, IS systems installation, Cable Management, Proficient use of test equipment and

tools, Knowledge and proficient with EIA/TIA standards RS-232, 422, 568 etc. familiarization with T1 &

fractional T1 architecture. works to meet both customer and company demands within a short timeframe

1 recommendation available upon request

Advanced Products Technician at Multiband

February 2012 - November 2012 (10 months)

Customer Service, Viasat Satellite internet, Residential & Commercial Multiple Dwelling Units SMATV

DirecTV. Digital Signage, COTS Windows servers, Kiosks and embedded touch interface devices.

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WPPL SWAN support engineer at Telecommunications Systems

June 2010 - March 2011 (10 months)

Support of the Support Wide Area Network (SWAN), Secure Internet Protocol Routing (SIPR)/ Non-

Secure Internet Protocol Routing (NIPR) Access Point (SNAP), Wireless Point-to-Point Link (WPPL) and

Commercialization efforts. The SNAP, WPPL and SWAN are an integral part of the Operation Enduring

Freedom footprint architecture for the United States Combatant Commands, and approximately 1,000

terminals are deployed to support multiple Areas of Operation (AOs). These terminals provide intra-country

communications within and between Regional Commands in Afghanistan, and inter-theater communications

with reach back capabilities to other countries/continents. Installed, operated, and maintained VSAT

SATCOM equipment for the USMC NIPR/SIPR networks, Wireless Point to Point ODFM links. entry level

network administation, familiarization with Routing protocols to include: Ripv2, EIGRP, OSPF, DMVPN,

SNMP configurations. personal wireless communication devices, Promina multiplexing systems, secure data

and voice systems. Automated VSATS, fixed terminals, various crypto fill and load devices.

Deployable Communications Technician at National Security Agency

January 2009 - March 2010 (1 year 3 months)

installed maintained and deployed fixed VSAT's. data cabling, fiber optics, Crypto custodian, Tandberg

video-teleconferencing. Worked in various Data Centers.

RF Transmissions Journeyman at United States Air Force

April 2008 - March 2010 (2 years)

install maintain and deploy, troubleshoot SHF fixed earth stations. FDMA links, Multiplexing devices,

Radios, Tadil-J, Tac-Chat, B-LOS radios, Troposhperic VHF radios. HF radio calibration, Fundamental

electronic theory, soldering circuit boards, reading schematics.

Projects

Offshore Skid Systems

May 2013 to Present

Members:Clinton Hill, Dwain Gaudet

Constructed Stabilized Intellian Packages for our New Orleans office.

Education

Community College of the Air Force

Associates, electronic engineering, 2008 - 2010

Activities and Societies: Tactical radios, personal wireless communication devices, rf engineering, calibration

and test equippment, electronic theory

Full Sail University

Associates of Science, Recording Technology, 2006 - 2007

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Courses

Field Technician

Harris CapRock Communications

defensive driving course

HUET water survival

Firetide network Installation and design

GVF 510 Core Skills for VSAT Professionals

GVF 520 Satcom Fundamentals

GVF 521 Practical Techniques for VSAT professionals

GVF 561 Fundamentals for Marine VSAT operators

GVF 503i iDirect Installation and Maintenence

GVF 503E Sea-tel maintence and installation

API Riggers Course

Advanced Products Technician

Multiband

SBCA certification

Deployable Communications Technician

National Security Agency

BSR offensive driving course

US Army Combat Life Saver

Skills & Expertise

SATCOM

Fiber Optics

Wireless

Software Installation

Security Clearance

Microwave

Network Engineering

Telecommunication Services

IP Transit

QPSK

DVB-S2

Satellite Networking

RF troubleshooting

FDMA

iDirect

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Promina

NIPR

JWICS

SIPRNET

Fireberd

SHF

KIV-7

DAMA

Satellite Modems

VSAT

RF networks

Propagation

Electromagnetic Fields

RF Hardware

802.11g

802.11n

802.11a

Interference Cancellation

FEC

QAM

Clocking

OSI Model

Networking

EIGRP

General Awesomeness

Antennas

Testing

Integration

Electronics

Computer Network Operations

Oral & Written Communication Skills

RF

Satellite

Satellite Communications

Troubleshooting

Honors and Awards

Global War on Terrorism Medal National Defense service Medal

Interests

i play music, 3d printers, Multicopters

Volunteer Experience

volunteer at Houston Food Bank

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Clinton Hill

Telecommunications/ Electronics Technician

****************@*****.***

1 person has recommended Clinton

"Clint is very technically savvy with the ability to learn new technologies on the go given the proper

resources within short time producing effective results. As a technical resource I found Clint to be a reliable

asset to consult with at any given time to help produce a positive end result. "

Brian Watkins, worked directly with Clinton

Contact Clinton on LinkedIn

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