Engineer Active Directory

Mike Trinh

*** *. ******** ***.

Monterey Park, CA 91755

Phone: 626-***-****

E-mail: *********@*******.***

WORK EXPERIENCE:

Systems/Network Engineer November 2013- December 2014

Roc-Core, Los Angeles, CA

Contract: systems and network installation, troubleshooting and supporting

Microsoft Windows systems and software, Cisco devices (router, switches,

and firewall), and VM Ware with various clients. Provide advice for systems

and network infrastructure issues and setup. Support user desktop support

in Windows environment. Develop and write-up technical Root Cause analysis

documentation for problems and resolutions.

Systems Administrator Contract April 2013-October 2013

CDI Corporation, Dubuque, Iowa

Technical Support Specialists responsible for providing support for problem

and change tickets for IBM client, Kaiser Permanente server support of

Windows infrastructure. Support problem and change tickets for client

servers involving problem determination and implementation of changes to

hardware and/or software. Develop and write-up technical Root Cause

Analysis documentation for problems and incidents. Develop action plans and

implement to restore problems.

Systems Engineer February 2012-April 2012

Insight Global, Irvine, CA

Contract at Epson America, troubleshooting and configure Solar winds.

Enable and configure services on servers and network devices for Solar

winds monitoring. Support all Epson enterprise systems, Windows 2003 and

2008. Resolve and document any issues that arise. Document steps of all

systems implementation.

Sr. Network Technician Temp September 2011- December 2011

AIDS Healthcare Foundation, Los Angeles, CA

Troubleshoot LAN/WAN issues dealing with Microsoft Windows 7, Microsoft

Windows Server 2008, Cisco routers, switches, firewall and VMware.

Document all issues. Install and configure Windows 2008 servers both

physical, and virtual machine. Install Microsoft SQL 2008 Cluster.

Resolve network ticketing relating to user accounts setup and data security

access, and network issues. Provide support and mentor to other IT staffs.

Provisioned storage space for servers using QLogicSAN .

Technical Writer Contract February 2011-April 2011

K-Force, Inc. Los Angeles, CA

Create documentations for Nara Bank, relating to all network devices

(setup, configuration, specification, policies, and procedures). Revise and

update documentation.

Network Engineer April 2007 - June 2010

Murad, Inc. El Segundo, CA

Design LAN/WAN infrastructure using Cisco routers, switches, firewall,

and Foundry FastIron SX switches. Installing Window 2003 active directory

and supporting it. Troubleshoot any problems that come up in the network

from Cisco and Foundry devices to Windows servers. Configured all Cisco

devices and troubleshoot. Install VMware for disaster recovery test

purposes. Support all levels of escalation issues. Monitor Network

infrastructure for any problems in the network that may arises using

Network Instruments Observer to log network traffic and capture packets

and then analyze it to resolve issues. Recommend resolution to resolve

network issues and improve network performance. Configure internet issues

such as DNS, TCP/IP, and ACL. Administer Exchange 2003 and Windows Active

Directory and Novell file and print servers. Install and configured

Windows 2003 Active Directory and Windows 2003 Exchange Cluster using EMC

Autostart program. Configured and troubleshoot Legato/EMC Networker 7.4

backup system on Quantum autoloader tape drive. Participate in setting

up Cisco IP phone system. Assist and install DVR, IP Surveillance

cameras at company warehouse.

Windows 2000 Active Directory Migration Contract April 2007 - May 2007

Tek Systems, Los Angeles, CA

Migrated 1,500 Windows XP and users from one Windows 2000 Active Directory

Domain to new Windows 2000 Active Directory Domain for 4 Time Warner Cable

offices. Install Symantec ghost server, configure standard Windows XP

workstation spec to Time Warner Cable policy, create images and upload it

on to the server. Create bootable CD to boot up workstation and connect to

Ghost server to download images. Migrate 1500 user profiles from old domain

logon profile to new domain profile.

Network Administrator October 2003 - May 2006

Playhut, Inc., City of Industry, CA

Design and deploy new network infrastructure to separate web browsing

traffic and email and ftp traffic with DMZ configuration using Cisco

router, PIX firewall, and Microsoft ISA server. Stabilize and advise in

effective and efficient deployment and administer Windows 2000 Active

Directory and Windows 2003 network infrastructure consisting of Exchange

2000, Veritas Backup Exec, Symantec Antivirus Corporate and Exchange,

Microsoft ISA server, Windows XP, Cisco router and PIX firewall, and

Barracuda anti Spam device. Setup Windows 2000 Active Directory integrated

DNS, WINS, DHCP, IIS, FTP, and print servers. Migrated Windows2000,

including Exchange2000 to Windows2003 infrastructure. Design and deploy

EDI and AS2 and VLProxy for communication. Maintain, troubleshoot, and fix

all LAN/WAN systems. Supported and trained users, using WindowsXPs,

Macintosh workstations, and network services. Write up and document

standard computers and network operating procedure and policies, and

security policy.

EDUCATION:

Certifications:

UCSC Extensions Santa Clara, CA

UNIX Systems Management Certificate Program.

Vocational, Checkpoint Firewall

VPN Dynamics San Jose, CA

Completed trainning in Checkpoint Firewall Management I and Management II.

Cisco Certified Network Administrator (CCNA) San Jose, CA

Certified Novell Engineer (CNE) Los Angeles, CA

Microsoft Certified Systems Engineer (MCSE) Los Angeles, CA

Bachelor's Degree:

University of Southern California; Los Angeles, CA

Business Administration (Emphasis Finance Accounting/Computer Science)

High School or equivalent:

Mark Keppel High School; Alhambra, CA

LAN/WAN ENGINEER SKILLS:

. Cisco Routers: 2600,2800.3800,3600,1700

. Cisco firewall and VPN: PIX 515er, ASA510, 3000 VPN

. Checkpoint firewall

. Cisco Switches: CAT 2900,6500,2850,3550,3750,

. Cisco content balancer

. Foundry Switches: FastIron SX

. Routing Protocol: RIP, EIGRP, OSPF, BGP

. HP Servers: Proliant DL 380 G2,4, 5, 6

. Dell Power servers: P560

. Backups: EMC/Legato Networker 7.4.1, Data Protector, HP Surestore,

Quantum Autoloader

. Dell EqualLogic PS 5000, 6000 SAN, EMC Clarion CX450 SAN

. VMware4.0, ESX 4.0, VSphere

. Microsoft Windows 2003, 2008 AD, Microsoft 2007 Exchange

. Unix Administration

. Novell Server

. Apple Computer

. Solarwinds

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