***** ** ** • GOSHEN, IN *****
PHONE 574-***-**** • E-MAIL ******@*****.***
CAROL LEE
APQP
Customer Relations
Supplier Relations
Development of cross functional teams
Manage and organize multiple teams and programs
Certified Zenger Miller Facilitator
QAD including cost roll across multiple sites, set up of item masters, item site planning records,
creation/updates of routers and updates to Bills of material.
P ROFESSIONAL EXPERIE NCE
2014 – 2015 Creative Liquid Coatings Kendallville, IN
New Product Launch Coordinator
Responsible for Customer interaction, project scope, overall planning, management and
completion of new product launches and transfers.
Work with Sales and customers to develop project scope, work documents and project plans.
Identify resource requirements, define project deliverables, develop and coach cross
functional team to meet customer needs, provide customer satisfaction and insure quality of
projects.
Re-wrote company APQP process flow, APQP process, Launch Readiness process and
Design Development requirements.
2003 – 2013 Cequent Performance Products Goshen, IN
New Product Launch Coordinator
Responsible for the overall planning, management and completion of projects on a variety of
business units and programs. Worked with Product Managers and customers to develop
project scope, work documents and project plans. Used project management skills to manage
project roles, identify resource requirements, meet training needs, define project deliverables,
provide customer satisfaction and insure quality of projects.
Managed cross functional teams for an average of 56 new product launch programs a year.
Managed and coordinated the product integration of purchased companies and assisted in the
closure of the Goshen facility through management of complex OEM manufacturing cell
transfers without interruption to the flow of product to customers.
2001 - 2002 Cequent Performance Products Elkhart, IN
APQP Coordinator
This position's responsibilities were the same as the current New Product Launch Coordinator
position held.
1999 - 2001 Cequent Performance Products Goshen, IN
Continuous Improvement Coach
Facilitated cost savings and implemented safety improvements using management skills to assess
the value of the projects, evaluate and manage resources, develop teams and implement long term
improvements in processes, procedures and manufacturing layouts.
Continuous Improvement Coach Cont.
Facilitated Zenger Miller courses for two manufacturing facilities including the hourly employees,
office employees and corporate management team. Zenger Miller is a series of soft skills courses
conducted by certified instructors. These courses include but are not limited to ZM basic skills,
listening to understand, giving feedback, constructive criticism and being a team player.
Created and conducted training for miscellaneous processes and procedures including ergonomics
and work order comprehension.
1998 - 1999 Reese Products/Cequent Towing ProductsGoshen, IN
Quality Control technician
E DUCATION
Currently attending Ivy Tech community college with dual enrollment for Indiana University
of South Bend.
Currently enrolled in Microsoft Certification.
R EFERENCES
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