Kawisha Janell Willis
GA 30294
Email: ********@*****.***
Phone: 404-***-****
1
Objective:
To secure a challenging position whereby my 12 years of Medical Office and
Billing skills and learning experiences can be used to promote positive and
professional objectives within your company.
Professional Experience:
DeKalb Medical Center, Decatur, GA
Revenue Cycle Division Electronic Billing Specialist (4/2005-2/2015)
. Responsible for handling all Corrective Coding Initiative edits and
Medical Necessity edits to process clean claims for the Centralized
Business Office by addimg appropiate modifiers to CPT codes and making proper adjustments
. Use coded data to produce and submit claims to insurance companies. NCD, LCD, Coding manuals
. Working directly with the insurance company, healthcare provider, and
patient to get a claim processed and paid
. Responsible for bringing in revenue by billing all primary, secondary
and tertiary insurance carriers for reimbursement
. Work monthly report billing Medicaid, Medicare, Commercial, Auto
carriers
. Obtain and attach EOB to claim and mail to insurance carrier
. Prepare claims for electronic submission and follow up utilizing all
payor systems
. Worked N.E.I.C Claims Reject Report daily
. Correct errors on the rejected claims to resend to payers for
processing and timely reimbursement
. Utilize Insurance carriers websites for eligibility verification
. Receive hard copy returned claims to resend to correct payers' address
. Update insurance and address information in system
. Proficient and effective phone communication with all insurance
carriers to obtain proper information for clean claims and timely
reimbursement
Revenue Cycle Division Patient Accounts Specialist (1/04-4/2005)
. Printed Itemized charges from patient accounts using Sovera and Report
Manager
. Fax and/or mail bills to Attorneys for payment
. Processed accounts falling under Chapter 7, 11, 13 bankruptcies
. Reviewed and Document Accounts, follow-up on patient and attorney
inquires
. Reviewed and processed all correspondence mail
Center Neurology, Riverdale, GA
Front Office/ Scheduler, 3/02-4/03
. Provided a full range of front desk operations in a busy neurology
practice as well as provided customer service to patients, families
and staff as needed
. Greeted, check-in patients to prepare charts in a friendly manner and
collected co pays
. Scheduled and confirmed all patient appointments into the scheduling
system
. Answered multiline telephones using proper phone etiquette
. Check-out patients and scheduled patients for diagnostic procedures as
needed
. Insurance verification, follow ups, approvals, workers comp, auto and
health
. Called insurance carriers for proper authorization and faxed referrals
to appropriate destinations
Education:
Medicare University, Decatur, GA
Certificate of Completion (2012)
Clayton State University, Morrow, GA
CPT-4 Coding-Certificate (2002)
Medical Billing Reimbursement and Collections-Certificate (2002)
Children's Advanced Therapeutic Services, Morrow, GA
Medical Insurance Claims Examiner (Extern 2001)
< Insurance verification
< Pulling records and updating patient information periodically to
ensure accuracy
< Data collection, Follow-ups,EOB's
< CPT and ICD-9 coding
< Medicaid billing, commercial billing using MediSoft and DOS
< Electronic claims submission
Georgia Medical Institute, Jonesboro, GA
Medical Insurance Claims Examining and Billing-Certificate (2001)
Completed seven month course learning proper management and execution of
various medical insurance plans and programs
Proper methods of obtaining patient information necessary for successful
claim management and billing
Knowledge of medical, diagnostic and procedural terminology
Various coding procedures including ICD-9, CPT, DRG, APC
Knowledge of Medicare A and B
Knowledge of HCFA 1500 and Billing
Courses included:
Medical Terminology/Anatomy and Physiology
Medical Billing Theory and Practical
Health Claims Examining Theory and Practical
Medical Office Basics
ICD-9 and CPT
Chesterfield Marlboro Technical College, Cheraw SC
Computer Programming Certificate (1997)
COMPUTER SKILLS
Windows, Internet, Microsoft Office, Word, Excel, Power Point, Access,
Typing (80+wpm),
Data Entry (10,000+kph)
SYSTEMS
Siemens, Invision OAS Gold, Allscripts, ePremis, Internet, Sovera, DDE,
HIM, PFS, FSS, NaviNet, Availity, MedAssets, Lotus Notes, Webmail