Housekeeping cleaner

Johann A. Santana

**** ***** ********* ***. ** South

1(917) 392 - 0344

Bronx, New York 10468

Email: ******.*********@*****.***

Objective: To obtain a challenging position, to utilize my skills and

abilities developed through my experiences with the opportunity for

professional growth and advancement.

Skills: Proficient in Microsoft Word, Excel, and

PowerPoint

Strong customer service

Effective problem solver

Experience:

01/13- Present Harvard Club of New York City, New York, New York

Locker room Attendant

. Provide customer service in a fast-paced environment across multiple

areas around the hotel.

. Monitor properly and daily, to ensure the safe and working conditions

around the property.

. Monitor locker room environment of the purpose of maintaining the

security of showers and locker room area.

. Respond to incidents and or inquiries for the purpose of analyzing

issues and taking appropriative actions.

01/13- 05/13 Zara, New York, New York

Sales Associate

. Provided superior customer service, sales and product promotions.

. Managed inventory across multiple stores.

. Created excitement and enthusiasm by bringing the brand to life at

retail.

. Cultivated excellent relations with customers and significant repeat

business.

03/11- 08/12 210 West 18th LLC, New York, New York

Handyman/ Labor

. Provide extra help for the carpenters, plumbers, and welders.

. Maintain a clean environment for the workers.

. Provide excellent service in a fast-paced environment, in a busy work

place.

. Handled the responsibility of taking care of the whole construction

site by doing all required task.

Education: Bronx Community College, Bronx, New York

Major in Marketing Management

Minor in Communication

Expected Graduation- May 2012

Activities: New York City Metro MLB- Baseball League; HS

Leadership Program; HS Baseball Team Captain

References: Furnished upon request

Contact this candidate