Customer Service Management

GREGORY NIXON

*** *. ******* **., * rinceton, IN 4 7670

Home: 8-12-385-**** - Cell: 8-12-215-**** - ********@*******.***

I am dedicated to continuous process improvement in the face of rapidly evolving and

changing markets. Extremely results-oriented and proactive in finding cost-effective

solutions to company-wide problems. Dedicated to cutting company costs and reducing

employee turnover. I am dedicated to process improvements and staff development.

S Material handling expert Customer service-oriented

Assembly line production Trained in safe driving techniques

Production procedures Strong math aptitude

Exceptional organizational skills Excellent time management skills.

Interpersonal skills Organized

Microsoft applications skills Class A Commercial Driver\'s License

Extremely quick learner Commercial driving expertise

Effective leader Tractor-trailer driving specialist

Staff training/development Perfect attendance record

Consistently meet goals Comfortable with overnight runs

Efficient multi-tasker Hazardous Materials Endorsement

Conflict resolution

Customer service-oriented Forklift operation

Human resources management Hard working and self-motivated

Deadline-oriented Proficient in MS Office

Analytical thinker

Shipping and receiving

Strong mechanical skills

Strong initiative

Positive and upbeat

H

W 11/2014 Team Member

Toyota Motor Manufacturing Indiana – Princeton, IN

I have 12 years fork truck and tugger experience. Worked on the dock for 10 years. Deliver

parts to the line. Worked on the Diversity Team, Quality Team, Safety Team. During the

economic down turn, I volunteered to go to TMMK and work on the production line in

the engine dept. Understand KPI concepts and participated in Kasian Activities. Trained

new hires.

09/2002 Driver-CDL

Towne Air Freight – E vansville, IN

Drove Line Haul for 3 years, Drove local routes for 5 years. Pick up and delivery of

shipments. Train new hires.

05/1994 Lead Driver-Mechanic-Supervisor

to Nixon Transportation Inc. – Fort Branch, IN

Lead Driver (CDL) Deliver Red Spot Paint to the Auto manufacturing companies in

Michigan. Hire and Train Drivers. Terminate Drivers when need be. As a mechanic, I

would facilitate repairs on the equipment, tractors and trailers. I own my own

tools(Snap-On).

EDUCATION Bachelor of Science : Business Management/ Human Resource

2007 University of Phoenix - P hoenix, AZ

I graduated with a 3.6 gpa, in Business Management with a minor in Human Resource. I

used Windows Word, Excel, Powerpoint, Outlook.

CCOMPLISHMENTS

A

Production

Consistently met production and schedule levels.

Earned Class A Doubles, Triples and Tanker Endorsements.

Earned 6 Safe Driving Awards

Cleared damaged items and loaded freight.

Read work orders or received oral instructions to determine work assignments and

material and equipment needs.

* 12 years Fork Truck Experience

* 12 years Tugger Experience

* 12 years Toyota Production System, including 5S, JIT, etc.

Contact this candidate