Tracy L. Minor
************@*****.***
SUMMARY/SKILLS SET:
A results-driven medical professional with over 15 year of experience working in a medical
administrative setting. My experience includes:
• •
OSHA Certified Forklift Operator Physician Billing
• •
Customer Service Payment posting
• •
Collections Charge entry
• •
Patient and Insurance Refunds Insurance Verification
• Patient Billing
I am proficient using Microsoft Office and other vital business software.
EMPLOYMENT HISTORY:
Hall Garcia Cardiology (Houston, TX) 3/2008 - 5/2013
Payment Poster- Posted payments for Medicare/Medicaid and primary insurances, also posted
patient payments daily in a timely fashion. Made sure posted batches were balances daily and for
month end closing. Printed out Medicare explanation of benefits to be attached to secondary
claims to be mailed out daily. Data entry with alpha and numeric postings, scanned payment
posting information into clinic the database.
Baylor College of Medicine (Houston, TX) 7/2006 – 2/2008
Dept. of Ophthalmology
Account Representative II – Expedited and maximized payment from primary and secondary
insurance medical claims by contacting third party payers and patients with efficient customer
service. Filed HCFA’s electronic and paper claims. Refiled corrected insurance medical claims.
Contacted insurance companies concerning unpaid accounts. Followed up on unpaid and
appealed claims in order to maximize reimbursements in a customer service and efficient
fashion. Data entry and edit of patient and insurance information that needs to be corrected for a
clean claim to be filed
Sadler Clinic (Conroe, TX) 8/2002- 2/2006
Insurance Representative-Insurance verification, filing insurance claims with primary and
secondary insurance carriers. Filed corrected claims and mailed out statements for patients
balances. Followed up and investigated unpaid and previously denied insurance medical claims
Tracy L. Minor
************@*****.***
or partial paid claims. Resolved any unusual denials and low payments, data entry and edit of
patient insurances and demographic information.
REFERENCES AVAILABLE ON REQUEST