SAP, SAP Basis, Tools Implementation, SAP Testing

Rose Cherryliz Torres

City Address ** M.L. Quezon St. Brgy San Miguel, Taguig City, Philippines, 1636

Contact No +63-917-***-****

Email Address ***************@*****.***

Education

Qualifications Bachelor of Science in Information Technology

Major in Cache Database Management

Mapua Institute of Technology, Philippines, 2005

Professional experience

Profile 8yrs of total experience in the IT Industry.

During the first year of which is being an SAP Security administrator doing first

level support for all users. The task involves user administration, profile as-

signment, validation of users’ accesses using LDAP & SUIM and localization of

role.

A year after, had 5 years experience as an SAP Basis Administrator which i n-

volves System Monitoring, OS and SAP checks, Transport Migration, SAP In-

stallation, Change and Incident Management

After SAP Basis, I had 1 year experience in SAP Regression Testing using HP

QC 10. Testing, Creating and assigning Test Cases in the Test Lab, Raising

Defects and Performing investigation on the cause of the defect are few of the

task.

Going up the ladder, I was given an opportunity to work as a Tools Imple -

mentation Lead for 2 yrs. I’ve been part of the Testing team but the role is to

provide support on the tools that are being used for testing including administra-

tion of the servers where these tools are installed. Some of the tools include

W orksoft Certify (Data, ContentMerge, Impact, Learn, CertifyConnect, Certify

W eb), HP QC 11.0, SAP, CAST and VNC.

Key Skills W orksoft Certify Installation and Administration, 8.6 and 9.0 release

W orking Knowledge in SAP as SAP Basis and SAP Security Administrator

SAP Regression Testing using HP QC 10.0

W orking Knowledge in Windows, Unix and Linux.

W orking Knowledge in Oracle, MS SQL and DB2

Other Skills Include :

W eb Development (Notepad, Macromedia Dreamweaver, Cascading Style

Sheet, FrontPage, Cache Sever Pages, VBScript, JavaScript)

Programming (Visual Basic 6.0, C++, Caché Script, SAP Script)

Multimedia (Adobe Photoshop, Macromedia Fireworks, Macromedia Flash)

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08/2012 – To date

Career History IBM Solutions Delivery Incorporated

Tools Implementation Lead

Perform installation and Administration of the Testing

Tools like WorkSoft Certify and HP Quality Center inte-

grated with SAP. Perform Server Restart, License Installa-

tion and administration, Server Maintenance and Monitor-

ing, Tools Installation, configuration, administration and

patch upgrade. Attending to users' issues and requests on

the server and tools are also part of the TIL's tasks.

11/2008 – 07/2012 IBM Solutions Delivery Incorporated

SAP Basis Administrator

Monitor SAP systems; Work processes, backups, in-

stances, batch jobs, filesystem, spool administration,

workload, locks and analyze system logs, ABAP dumps

and update records.

Monitor Portals using BAC Tool and Visual Admin

Fix operational and potential problems before they be-

come reality

Provides support for customer specific jobs and analyze

performance issues during Month-End activities

Provides assistance during Drop Activity. Identify long

running BTC workprocesses, stop and start jobs thru

BTCTRNS1 & BTCTRNS2, schedule new jobs across the

landscape as required by the customer either in SAP sys-

tem or in CPS

Prepare MPR/Capacity Report and provides technic al

Analysis and recommendation

Analyze SAP Early Watch Report and provides recom-

mendation

Perform SAP Installation (GRC), System Refresh and Up-

grade

Perform manual Regression and System Integration Test-

ing using HPQC after system Installation, Relocation, Mi-

gration, Flashback, Clustering, System Refresh, Load

Balancing, Oracle Upgrade and DB Hardening.

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04/2007 – 11/2008 Hewlett Packard

SAP Basis Administrator

Monitor SAP System Performance, work processes, daily

backup, critical and foreign objects, filesystem utilization

and workload

Analyze system logs, ABAP dumps and update records

Schedule Crontab

Trace file activation

Tablespace management using SAPDBA and BRTOOLS

Alter Tables and Indexes

Profile Parameter Change

Printer Configuration via SPAD

Perform File transfer using ftp/sftp

Access key generation and registration

Open OSS Connection THRU SAP Service Marketplace

Client Administration

Extract and Analyze EWA Report

Transport Management

Support Includes Incident Management and Service Re-

quests

03/2006 – 04/2007 Computer Professionals, Inc.

SAP Security Administrator

Handle tickets/requests of all the customers within the

scope of the redesign project and make sure that issues

are fixed with accordance to its SLA

Validates users’ access through the use of LDAP

Create users using SAP Scripting tool Checks user’s ac-

cesses thru checkmate

Provide permanent fix to end-user’s authorization issues

Perform Localization of roles

Check criticality of assigned roles through SUIM

Validate SAP authorization requests for security changes

Satisfies project implementation requirements which con-

sists of designing and creating user profiles for specific

roles

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