Manager Operations

Alfredo Gonzalez

* ******* *****, ******, ** ****5-1341

856-***-**** (H) - 609-***-**** (C)

***************@***.***

Summary

Focused Operations Manager with over 30 years in the Long Term Care Industry.

Excellent at teambuilding and process improvements, very familiar with best practices

implementations and Lean Six Sigma. Superb Manager who excels at building teams and

enforcing a high level of quality in products and services. I am also very skilled in

distribution, production, and process control, possessing a high degree of integrity and an

outstanding work ethic, as well as strong leadership qualities.

Highlights

Strategic planning, Inventory control, Cost reduction and containment, Personable,

Mergers and acquisitions knowledge, Systems implementation, Process improvement

strategies, Multi-site operations, Team building.

Accomplishments

Was an integral part of transitioning from converting to new computer operating system

while keeping labor costs down and reducing employee turnover.

Experience

Partners Pharmacy July 2013 to September 2013

Operations Manager

Directly responsible for a pharmacy tech staff of over 75 technicians including hiring,

training, scheduling, and any disciplinary actions as well as implementing best

practices to efficiently reduce costs in purchasing and labor.

Managed driver staff of over 80 drivers and supervisors with a fleet of over 20 vehicles.

This included the optimization of delivery routes and adherence to all regulatory and

company guidelines.

Partners Pharmacy July 2012 to July2013

Director of Pharmacy-Interim

Worked closely with finance department to reduce labor and expenditure costs.

Had direct interaction with the customer base while working in unison with the

Professional Services department.

• Managed a pharmacy with over 200 employees servicing over 16,000 patients

throughout the state of New Jersey.

• Was very involved with the transitioning from the Rescot operating system to

Framework while keeping labor costs down and reducing employee turnover.

Partners Pharmacy September 2009 to July

2012

Director of Performance Improvement Cranford, NJ

• Identified inefficiencies and made recommendations for process improvements for

all pharmacies in the partners network including acquisitions and mergers.

Assured that all pharmacies in the Partners network followed all regulatory and

company guidelines.

• Was periodically assigned to acting Director of Pharmacy role at various sites

throughout the partners network during resignations until positions were filled

permanently.

Omnicare February 2006 to June

2009

Director of Operations/Operations Manager Edison, NJ

• Director of Operations for a Long Term Care Pharmacy that serviced over 14,000

patients with over 140employees.

• Responsible for day-to-day operations of all departments, worked closely with

finance department on monthly P&L ledgers.

• Mentored, coached, and trained team members in all departments with assistance

from leads.

Was directly involved in the hiring and interview process of all candidates for all

departments.

Assured all staff members followed all regulatory and company guidelines.

Neighborcare/Omnicare December 1999 to February

2006

Regional Operations Manager Ocean, NJ.

• Developed and shared best practices across the Northeast region, which included

pharmacies from New England to Virginia.

• Identified inefficiencies and made recommendations for process improvements.

Helped organize team concept at each location so that staff could identify

inefficiencies and address.

Automated Pharmaceutical Services/Compupharm September 1985 to February

1997

Director of Operations Moorestown, NJ.

• Was a key member of team that initiated the opening of Long Term Care

Pharmacy with hiring, training, and acclimation of duties for a staff of over 45

employees.

• Responsible for day to day operations for over 6,500 Long Term Care patients.

• Overseeing and management of distribution to over 12 Health Centers in the

Philadelphia health system.

Education

Essex County College

1983

Associate of Arts: Business Administration - Newark, NJ, USA

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