Customer Service Sales

Location:

Posted:

February 20, 2015

Osnely A. Pimentel

Hialeah, FL, 33013 e-mail: *********@*****.***

Statement Of Interests

• Professional and personal development

• Hobbies: Sports, Reading and Family

Studies

• Website design online (2015)

• Youtube course online (2014)

• Master of Business Administration (University of Camagüey, Cuba 2007-2011)

• Computer course in economic system EXACT (Cutisa Havana, Cuba 2003)

• Graduate Cost for Decision Making (University of Camagüey, Cuba 2002)

• Diploma in Public Relations and Media (ACPP Camagüey, 2001-2002)

• Business management training (DHL Havana, 2001)

• Italian language course (FORMATUR Camagüey, 1998)

• Engineering in computers and automatic machines (University of Las Villas 1992-1997)

Summary Of Experience

• Networker; Internet. (USA) January 2014 to date

Developing skills in online marketing, graphic design, web pages and introduction to User Experience Design

• Customer service and sales; Zakharov Auto Parts. (USA) May 2012 - December 2014

Small Business, founder of Zakharov Auto Parts,

Growing sales of $ 0.00 to $ 16,000 per month in one year and six months.

Development of skills in sales and delivery

• Regional operations manager DHL; DHL (Cuba) January 2003 - April 2012

Computer network administrator in the territory.

Number one distributor in region.

Increased sales by 30% per year.

Sales above $ 45 000 per year during this period.

• DHL commercial agent; DHL (Cuba) January 2003

Restructuring of rates for the country in DHL.

Increased sales by 120% per year.

• Business manager; Post office of Cuba Camagüey January 2000 - January 2001

Project evaluation corporate communications.

The recovery of 60% market share in the territory.

• Professor of computer science; Máximo Gómez Báez Polytechnic Institute Sept 1998 - Sept 1999

Computer teacher, introduction to the basic principles of computing, programming language and skills online

Growth of interpersonal relationships and teamwork.

• Computer science and electronics teacher; Youth Club of Computing and Electronics Sept 1997 - Sept 1998

I taught computer science and electronics in the introductory core courses

• Student; Trash Jatibonico, Sancti Spiritu January 1996 - June 1996

Thesis project on the behavior of PLCs