Customer Service Security

**** ** **** ** *** # ** HOME: 305-***-****

Miami Fl 33174 CELL: 305-***-****

*********@*******.***

ALFREDO VIZCAINO

Skills Systems Proficiency: extended but not limited to

Windows XP; Microsoft applications (word, excel,

PowerPoint; software installation, internet navigation.

Communication & Presentation: Exceptional verbal,

written and interpersonal communication skills in

English and Spanish. Interface with customers,

colleagues, management and corporate owners from

diverse backgrounds to meet and/or exceed goals.

Administration: Florida Security License D; deliver

time and cost saving programs and tools to ensure

smooth business operation. Skillfully and accurately

document company and client information. Strong

integrity and work ethic; manage confidential and

classified information.

Work 2007 - Present Monarch Security, Inc.

experience Miami, Fl.

Security Guard Captain

2006 - 2007 International Security Mgmt. Group.

Miami, Fl.

Security Guard / Receptionist

1988-2005 Continental Airlines

Newark Airport, NJ

Customer Service Representative.

Summary of Great skills in utilizing building security and lock

Professional systems and procedures.

Experience Excellent ability to detect problems and report

information to appropriate personnel.

Exceptional ability to drive motor vehicles.

Remarkable ability to understand and follow safety

procedures.

Strong ability to understand and follow specific

instructions and procedures.

Profound ability to resolve customer complaints and

concerns.

Immense skills in providing protection services to

individuals on campus.

In-depth ability to gather data, compiles information,

and prepares reports.

Uncommon knowledge of federal, state, and local traffic

laws and regulations governing the operation of a

commercial passenger vehicle.

Profound ability to communicate effectively, both

orally and in writing.

Education

Liberty High School

Brattleboro, VT

Security D license

Education

Florida Career College

Miami FL

Medical Front Offices and Billing

Certificate

HIPAA

OSHA

Completed Adult/Child/Infant CPR Certification

Insurance and Coding Specialist Certification

References Osmel Valera FL Dept. of Education 239-234-

0774

Ray Sacre AT&T 305-***-****

Martha Diaz Vidal Insurance Rep 786-***-****

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