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Customer Service Manager

Location:
Phoenix, AZ
Posted:
February 19, 2015

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Resume:

Jon Anthony Smalanskas

***** ******* ******

San Diego, CA. 92128

(Will be relocating to Phoenix 02/21/15)

Phone: 940-***-****

Email: acodw7@r.postjobfree.com

Education

St. Bernard High School, ‘95

University of North Texas, Psychology ’99

Work Experience

Wal-Mart Distribution Center - Sanger, TX. 940-***-****

Lift Driver - Reserve/Stock/Replenish & Order filler - Non Conveyable, July'09-Sept'14

- Ensure freight quality, maintain merchandise supply, manage freight flow, organize

warehouse, fill store orders, maintain freight inventory, and provide basic maintenance to

equipment.

- Use of RF scanners, Voice Directed Systems, as well as other computer systems.

- Licensed to drive and train on the following Crown lifts - RR, PE, SP, and PC.

JR Moving & Logistics Inc.– Corinth, TX. 940-***-****

Owner/Operator of Interstate Household Goods Relocation Company, July’06-June'09

Driver, Mover, Customer Service, Accounting, Vehicle Maintenance, DOT & FMCSA

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compliance…All around business operations.

Anderson’s Furniture - Carrolton, TX. 972-***-****

Asst. Warehouse Manager, Sept’02-Oct’03 & May’04-July’06

Conducted all logistics activities including scheduling routes and drivers, DOT &

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OSHA regulations and compliance, fleet maintenance, logistics plan development

and communication and equipment maintenance.

Monitored shipping/receiving.

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Assisted with the inventory/cycle count process.

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Supervised subordinate personnel including: hiring, determining workload and

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delegating assignments, training, monitoring and evaluating performance, and

initiating corrective or disciplinary actions.

Pepsi Bottling Group – San Diego, CA. 1-800-***-****

Merchandiser, Dec’03-May’04

Merchandise store shelving, coolers and displays with Pepsi products in assigned

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accounts.

Utilize point of purchase in each account.

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Keep back room stock in neat and orderly condition.

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Communicate sales results to store and Pepsi management.

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Build customer relationships at store level.

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Belcan Services/Worldcom - Richardson, TX. 972-***-****

Technical Engineer/Project Mgr., 2000-2002

Assemble/Configure/Test routers, switches, modems for customer premises.

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Software installment, configuration, order processing, installation, shipping and

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tracking of equipment.

Worked with CISCO, Visuals, CDI, Robotics, Newbridge, and Paradyne.

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Project manager for contracts with Social Security Administration & Food & Drug

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Administration.

References:

Mark Kimberley (Wal-Mart, Area Manager) 903-***-****

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Mark Foster (Wal-Mart, Area Manager) 940-***-****

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Rob Henderson (JR Moving & Logistics - Business partner) 214-***-****

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