Customer Service Manager
Resume:
Jon Anthony Smalanskas
San Diego, CA. 92128
(Will be relocating to Phoenix 02/21/15)
Phone: 940-***-****
Email: *******@*****.***
Education
St. Bernard High School, ‘95
University of North Texas, Psychology ’99
Work Experience
Wal-Mart Distribution Center - Sanger, TX. 940-***-****
Lift Driver - Reserve/Stock/Replenish & Order filler - Non Conveyable, July'09-Sept'14
- Ensure freight quality, maintain merchandise supply, manage freight flow, organize
warehouse, fill store orders, maintain freight inventory, and provide basic maintenance to
equipment.
- Use of RF scanners, Voice Directed Systems, as well as other computer systems.
- Licensed to drive and train on the following Crown lifts - RR, PE, SP, and PC.
JR Moving & Logistics Inc.– Corinth, TX. 940-***-****
Owner/Operator of Interstate Household Goods Relocation Company, July’06-June'09
Driver, Mover, Customer Service, Accounting, Vehicle Maintenance, DOT & FMCSA
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compliance…All around business operations.
Anderson’s Furniture - Carrolton, TX. 972-***-****
Asst. Warehouse Manager, Sept’02-Oct’03 & May’04-July’06
Conducted all logistics activities including scheduling routes and drivers, DOT &
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OSHA regulations and compliance, fleet maintenance, logistics plan development
and communication and equipment maintenance.
Monitored shipping/receiving.
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Assisted with the inventory/cycle count process.
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Supervised subordinate personnel including: hiring, determining workload and
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delegating assignments, training, monitoring and evaluating performance, and
initiating corrective or disciplinary actions.
Pepsi Bottling Group – San Diego, CA. 1-800-***-****
Merchandiser, Dec’03-May’04
Merchandise store shelving, coolers and displays with Pepsi products in assigned
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accounts.
Utilize point of purchase in each account.
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Keep back room stock in neat and orderly condition.
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Communicate sales results to store and Pepsi management.
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Build customer relationships at store level.
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Belcan Services/Worldcom - Richardson, TX. 972-***-****
Technical Engineer/Project Mgr., 2000-2002
Assemble/Configure/Test routers, switches, modems for customer premises.
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Software installment, configuration, order processing, installation, shipping and
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tracking of equipment.
Worked with CISCO, Visuals, CDI, Robotics, Newbridge, and Paradyne.
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Project manager for contracts with Social Security Administration & Food & Drug
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Administration.
References:
Mark Kimberley (Wal-Mart, Area Manager) 903-***-****
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Mark Foster (Wal-Mart, Area Manager) 940-***-****
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Rob Henderson (JR Moving & Logistics - Business partner) 214-***-****
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Contact this candidate