Customer Service Sales
Resume:
Duane Sadler
Greenbelt, MD.*****
Education: Hampton University,
Experience:
Sales/ inside sales
Ourisman Chrysler, Dodge, Jeep and Ram in Bowie.
Generate and maintain accounts with car dealerships, auto body shops and individual customers
7/12-8/13 Dealeron
BDC Coordinator/Internet Sales
Made over 100 calls per day
Analyze Websites, Make cold & warm calls
to dealerships. Speak with Owners, GM’s, and BDC
Directors. Discuss internet strategies and social media
01/11- 8/12 Suntrust Bank,Mortgage and Lending
Account Manager:
Made over 100 calls per day
Sell all banking products, MMA, CD's loans etc.
top 5%.in sales among 20 plus employees
Always make quota
Exceptional customer service
11/06-12/10 Bally Total Fitness, Rockville, MD
Manager
Responsible for employee schedule, Cold Call
Top producer in club Membership (sales), Customer service
Maintain daily, weekly and monthly quotas
04/04-10/06 SBC, Rosslyn, VA
Sr. Account Manager
Out bound calls B to B
Inside sales
Take incoming calls from my customers
Solve customer problems, issues and concerns
Meet daily, weekly and monthly quotas
Stayed in the top 5% among other Acct. Mgr.
Always made commission.
09/01-03/04 Showroom Detail, Bowie, MD
Manager
Generate and maintain accounts with car dealerships, auto body shops and individual customers
Ordered and maintained inventory of products; shampoos & cleansers, waxes, buffers etc.
Organized schedules and routes
Developed newspaper ads and fliers
Provided customer service
2/00-07/01 C.A.I.S Internet, Rosslyn, VA
Senior Inside Sales Representative
Sold DSL, T -1 lines and satellite service nationwide
Performed cold calls in a business forum
Exceeded quotas by 25%- 35%
Stayed in top 5% of the sales force of 65 plus salesman
Provided customer service
Performed cold calls in a business forum
Exceeded quotas by 25%- 35%
1996-1999 Allstate Lending Service, Silver Spring MD
TELEMARKETING Mgr./ Loan Officier
Hired, trained and supervised sales force
Started with 4 telemarketers got it up to 22
Assembled pay roll data
Met sales quotas by 120%
Reported directly to the owner to develop strategies and task
regarding the company goals.
Monitored staff, analyzed reports, developed newspaper ads, sold loans VA,
JUMBO,CONVENTIONAL and FHA credit (a-d)
Generated hundreds of thousands dollars per month
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