Customer Service Sales

Name: Aileen de Dios Barrera

Date of Birth: May *5, 1975

Address: Block 4 Lot 2 Barangay. San Antonio de Padua1

Dasmariñas City, Cavite

Email Address: ****************@*****.***

Skype ID: aileen_barrera

Mobile Number: +63-949-*******

POSITION APPLIED: Homebased Based Data Encoder

SUMMARY OF QUALIFICATIONS:

Years of experience working on a fast-paced work environment

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Competent at managing responsibilities in a high volume atmosphere.

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Skilled at interacting with customers of all socioeconomic backgrounds.

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Hard worker, quick learner, and ability assume responsibility.

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Competent and reliable professional, committed to top quality work.

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WORK EXPERIENCE:

Documentation/ Office Staff Malinta Corrugated Boxes Mfg., Corp.

June 2002~February 2010 First Cavite Industrial Estate, Dasmarinas City,

Cavite

• Received and checked deliveries accurately as per order.

• Ensure timely deliveries of all materials from local and imported suppliers.

• Prepared reports and created documents – weekly, monthly, and yearly inventory.

• Responsible in filling documents as per requirement.

• Coordinate and maintain all records for company’s purposes.

• Create and modify documents using software programs provided by the company.

Dutch Boy Philippines

Distribution Assistant

First Cavite Industrial Estate, Dasmarinas City,

/ RGS Assistant (Return Goods Section)

January ~June 2002 Cavite

• Prepared receipts for outgoing finished goods.

• Issued invoice receipts for cash sales.

• Prepared documents for stock transfer.

• Prepared / generates daily, weekly and monthly reports for pull-out and return goods.

• Received order and prepared documents for outgoing and incoming goods.

Customer Service Representative / Quality Communication Phil., Inc.

Telemarketer Makati, City

March 1998~June 2001

• Handled inquiries regarding services, products and promos.

• Resolved customer’s complaints – listen, calmed, and assisted customers with concerns.

• Handled inbound and outbound calls for various services being offered by different accounts.

• Do follow-ups, set appointments, qualify clients and ensures customer’s satisfaction through accurate and

timely communication.

Retail Sales Coordinator Waltermart

December 1996~June 1997 Dasmarinas City, Cavite

• Responded to customer’s questions from product usage, demonstration and resolution for their inquiries.

• Utilization of superior communication skills and in-depth knowledge of products access to customer’s needs.

• Responsible to promote utmost customer’s satisfaction.

EDUCATION:

University of Santo Tomas - Manila

Bachelor of Science in Hotel and Restaurant Management

October 1996

SKILLS:

• Microsoft Application

• Google Docs Software – Basic

• Xero Software - Basic

TRAINING:

English Proficiency Course (TESDA)

San Nicolas Elementary School Dasmarinas City, Cavite

October 11, 2014 – up to present

CHARACTER REFERENCES:

• Available upon request

Contact this candidate