Customer Service Sales

Rosa Carmona

** **** **** ****** ( Bayonne, NJ **002

201-***-**** ( *************@*****.***

Highly Reliable Self-Starter with Excellent Phone Skills

Computer Literate... Well Organized... Attention to Detail

Over 10 years' experience in customer service including order entry, client

relations, sale and office support. Professional in work habits and

appearance. Computer literate - knowledge of MS Word, Excel, Access,

Outlook and QuickBooks.

Work Experience

11/2008 to 10/2012 Sales Associate BASS Shoes

Secaucus, NJ

< Greeted customers on sales floor and ascertain make, type and quality

of merchandise desired. Fit and sold shoes, boots and other footwear.

< Received payments and obtaineed credit authorization.

< Wrapped merchandise for customers.

01/2008 to 08/2008 Stockroom Assistant Liz Claiborne

Secaucus, NJ

< Inventoried, stored, priced and restocked merchandise displays in

retail store.

< Cleaned display cases, shelves and aisles.

< Itemized and totaled customer merchandise selections at check out

counter using cash register.

< Packed customer purchases.

08/2007 to 03/2008 Customer Service Associate Plaza 2000

North Bergen, NJ

< Worked with IIP Program to handle money transactions in part-time

basis.

12/2004 to 05/2006 Sales & Customer Service Associate Macy's East

Jersey City, NJ

< Provided prompt exceptional service to customers at point of sale.

< Promptly and efficiently processed all transactions on the register

terminal.

< Enhance customers' experiences through suggestive selling, problem

solving and engaging interactions with customers.

< Created memorable experiences for our customers with energy in a fast-

paced environment.

07/2004 to 12/2004 Office Clerk/AS400 Data Entry Clerk Temps Today,

Inc. Kearny, NJ

< Accurately data enter all merchandise received and shipped.

< Performed Quality Control of Booking Sheets and inventory wave billing

address amounts, name.

05/1997 to 06/2004 Warehouse Worker/Office Clerk Polo Ralph Lauren

Lyndhurst, NJ

< Performed detail work with a high degree of accuracy in the Sample

Department.

< Efficiently met deadlines and Quality Control inspection of

merchandise.

< Trained new employees when required.

Education

2004 Administrative Assistant Training Certificate PC Tech

Learning Center Jersey City, NJ

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