Customer Service Security

Darin A. Hill

**** *** ***, *** ***, New York, NY 10029; Cell: 646-***-****; Email: ***********@*****.***

Objective:

Seeking a position as a Protective Service Guard where I can apply my 10 years of experience to any

organization or client.

KEY SKILLS AND COMPETENCIES

• Ability to successfully provide excellent customer service.

• Experience in CCTV surveillance and installing sensormatic alarms.

• Ability to understand and follow safety procedures in any work environment.

• More than 10 years of security pertaining to retail, nightclubs, warehouses, personal escorts, etc.

• Successfully provides clients with excellent work ethic in a positive manner.

• Excellent communication, motivational, interpersonal, and presentation skills.

Education:

Middlesex County Community College, W.I.T.S. Certification for Personal Training, June 2014;

SORA Licensed, New Jersey Guard Training, December 2013; Licensed NYC Security Guard 2015

Experience:

Company: Freelance Security (Personal Clients)

Duration: February 2013- Present

Role: Executive Protection

Ensured protection and security is carried out in a safe and elite manner.

Escorted clients to private and corporate events, dinners, meetings, etc.

Provided protection in Australia and the United Kingdom for International clientele.

Company: Allstar Security

Duration: June 2011-February 2013

Role: Nightclub Supervisor: The Dream Downtown Meatpacking District

Scheduled and positioned guards for events and celebrity detail.

Conducted floor sweeps, vacant room checks, and fire exit.

Verified all table reservations and guest list for V.I.P.

Handled all security operation and guidelines during shift.

Executive protection for A-List V.I.P. clientele.

Company: All Seasons Protection

Duration: March 2008-June 2011

Role: Nightclub Security: Simyone Lounge, TenJune, The Griffin, & Kiss and Fly.

Escorted table reservation to assigned tables and awaited hostess for service.

Secured high profiled events and checked all guest attending.

Advised management of all incidents and wrote reports at the end of shifts.

Chauffeured club owners to important business meeting, dinners, or potential clients.

Company: Macy*s Downtown Brooklyn

Duration: July 2007- October 2009

Role: Loss Prevention: Lead Store Detective Supervisor

Cut shortage by 30% in high shortage areas such as Polo, Jewelry, Women, and etc.

Conducted internal investigations from leads and internal reports.

Monitored departments using CCTV and floor surveillance.

High jewelry escorts with management to the selling floor.

Raised awareness on shortages in departments and safety procedures to staff members.

*References Available Upon Request

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