Customer Service Manager

Deborah Elizabeth Beebe

Cell: 602-***-**** * Email: ************@**********.***

PROFILE

Exceptional communicator who quickly establishes rapport and

gains credibility with people from diverse backgrounds and

cultures. Extremely well organized professional who can manage

changing assignments and multiple priorities in a deadline

driven, fast paced environment. Dedicated individual who is

committed to providing consistent, and steller customer service.

SUMMARY of QUALIFICATIONS

> Certified Trainer

> 10 years recruiting experience

> Call center management

> Proficient in Micro Soft Office Suite, Quick Books, SAP and

Prism

EMPLOYMENT

01 / 2013 to New West Oil, Company, Phoenix, Arizona

10 / 2013 Credit Manager

Analyzed credit data and financial statements

Resolved complaints and verified financial and credit

transactions

Prepared reports that included the degree of risk involved in

lending money

Completed loan applications and submitted for approval

06 / 2011 to Christopher & Banks, Phoenix, Arizona

09 / 2013 Assistant Manager (key Holder)

Oversaw daily operations of 20+ employees in Estimating,

Purchasing and Administrative, Provided

leadership and mentoring to create positive employee relations

and support an engaged, productive workforce to attain

world class results. Recruited, prescreened, interviewed, trained, coached,

and

mentored new hires

11 / 2010 to City Of Kingman, Kingman, Arizona

03 / 2011 Finance/Water Supervisor

Trained and managed 6 water department finance employees who

received payments from customers

Ensured that the money collected at the end of the day was

correct: generally collected and deposited $450,000.00 per day

02 / 2010 to U.S. Foodservice Company, Phoenix, Arizona

04 / 2010 Vendor Administrator/National Account Supervisor

11/1998 to Managed approximately 10 vendor accounts per day

09/2006 Recruited for multiple positions

03 / 2008 to Canyon State Oil, Company, Phoenix, Arizona

01 / 2010 Credit Manager

Managed credit department and 15 sales associates

09 / 2006 to Shamrock Foods, Phoenix, Arizona

03 / 2008 Credit Supervisor

Supervised thirteen collection analysts, and two new account

coordinators

Recruited and hired staff for the new collection department

EDUCATION

Scottsdale Community College, Scottsdale, Arizona, Completed Core Business

Classes

Lamson Business College, Tempe, Arizona, PBX Operator

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