Customer Service Representative

RAMIL S. DIAZ

Address: *** *** ***** ******** ******, Sauyo, Quezon City

Mobile : 090*-*******

E mail : *****@*****.***

Possess good interpersonal communication skill. Can relate to people at all levels.

PERSONAL INFORMATION

Age : 35 years old

Date of Birth : April 28, 1979

Place of Birth : Caloocan City

Sex : Male

Civil Status : Married

Citizenship : Filipino

Religion : Christian

Height : 5’6 ft

Weight : 69 kilos

Blood Type : “B”

Father’s Name : Lorenzo P . Diaz

Mother’s Name : Filipina S. Diaz

EDUCATIONAL BACKGROUND

Tertiary : ACLC Tacloban City

Address : Real St., Tacloban City

Year Graduated : March 1999

Course : Computer System Design and Programming (CSDP)

Secondary : Cabucgayan National School of Arts and Trade

Address : Cabucgayan, Biliran

Year Graduated : March 1996

Elementary : Cabucgayan Elementary School

Address : Cabucgayan, Biliran

Year Graduated : march 1991

WORK EXPERIENCE

Agency : EGS (Expert Global Solutions)

Address : Cubao, Quezon City

Position : Customer Service Representative (CSR)

Exclusive Date : 2013 2014

Agency : Soundtrip Rehearsal Studio

Address : Tacloban City

Position : Manager

Exclusive Date : 2011 2013

Agency : Kidville

Address : Rimal 5, Jumeirah Beach Residence

Position : Facility Maintenance Coordinator, UAE

Exclusive Date : 2010 2011

Agency : Robust Contracting

Address : Green Community West, Dubai Investment Park

Position : Assistant Procurement Supervisor /Opt. Dir. Asst.

Exclusive Date : 2007 2010

Agency : KJC Church

Address : Tacloban City

Position : Music Coordinator

Exclusive Date : 2003 2007

Agency : Electronic Data System

Address : Tacloban City, Leyte

Position : Technician Supervisor

Exclusive Date : 2001 2003

SKILLS :

Proven quality written and verbal communication skills;

Proficiency in the use of computers, including Microsoft Word, Excel, Power Point

&Outlook and E mail.

Keyboard skills

Ability to handle multiple tasks

Strong organizational skills

Strong customer service delivery skills

Highly motivated, with strong organizational skills to effectively prioritize tasks

Enthusiastic, resourceful and easy to learn

Easily adapt to new environments

Ability to handle a wide range of responsibilities

Hard working, goal oriented and team player

REFERENCES : Available upon request

I certify that the above information is true and correct according to the best of my

knowledge.

RAMIL S. DIAZ

Applicant

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