L o ri Richards
• L r ***********@*****.*** • *** Adventure Ln. Cedar Park, Texas 78613 • 512-***-****
Education Texas State University Bachelor of
B usiness Administration in Management with a December 2014
Concentration in Human Resources
Austin Community College Associate of Science in Business Administration
December 2012
Summa ry of Skills
M icrosoft Word Microsoft Access A DDIE
M icrosoft Excel Power Point A dult Learning Theories
Experience
Kohl’s – Sales Associate October 2009-
P resent
• Ensure the needs of the customer are being met
• Ensure ship from store orders are being met in a t imely matter
• Train and provide guidance to new hires
• Promote credit applications and reward program
Texas Land and Cattle – Bartender J une 2007-
September 2007
• Train new bar staff and servers on bar terminology and expectations
• Maintain records and control of bar stock
• Ensure that the customers’ orders are being met in a t imely matter
Fulton Count ry Club – Bartender A pril 2007-
September 2007
• Open club up to members when necessary
• Prepare food orders when necessary
• Clean and sanitize equipment and other daily bar duties
J ack’s Gourmet – Catering Manager, Bartender, Server October 2002-
March 2007
• Manage wait staff on catering functions
• Ensure that all requirements are met before leaving for a catering function
• Maintain guest satisfaction
Joe’s Crab Shack – Lead Trainer, Lead Server M arch 1999-
October 2002
• Maintain t raining logs
• Motivate wait staff
• Count closing money of bartenders and wait staff
• Check quality of closing duties of the wait staff